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Description
Utilize Infor® Case Management for submitting, tracking, and addressing HR-related questions through a streamlined, self-service software solution for HR service delivery. Integrated into the Infor Global HR system, it enables employees, managers, and HR personnel to create and oversee cases, effectively handling most common inquiries directly within the platform. Benefit from a multi-tiered strategy for HR service delivery and utilize advanced HR case management tools. Access tailored, searchable, and browsable HR information to enhance the experience. Provide customized assistance to each employee while gathering insightful feedback post-case resolution to refine your procedures. Furthermore, ensure that cases are directed to the right resources for optimal resolution and support.
Description
Infor OS serves as your forward-looking cloud operating platform, specifically crafted to integrate productivity, business processes, and Artificial Intelligence, while providing operational insights previously unavailable to organizations. This platform not only empowers businesses but actively drives their growth, centering the user in every interaction and acting as a cohesive foundation for your entire business ecosystem. Consequently, it creates a connected and intelligent network that automates tasks, anticipates needs, predicts outcomes, and informs stakeholders, effectively unifying your operations. By seamlessly linking business processes with employee communications, Infor OS enhances collaboration, contextualizes intelligence, facilitates single sign-on, and boosts efficiency, enabling employees to operate both smarter and more swiftly. Furthermore, Infor OS's extensibility allows for the rapid development of enterprise capabilities tailored specifically to your requirements, ensuring a customized and adaptable business environment. As a result, you can harness the full potential of your organization's data and resources.
API Access
Has API
No
API Access
Has API
No
Integrations
Infor CloudSuite Fashion
No
Infor IoT
No
Infor Mongoose
No
VuSpex
Yes
Integrations
Infor CloudSuite Fashion
Yes
Infor IoT
Yes
Infor Mongoose
Yes
VuSpex
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/solutions/people/hcm/case-management
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/en-sg/products/infor-os
Product Features
Human Resources
360 Degree Feedback
No
Applicant Tracking
No
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
No
Employee Database
No
Employee Lifecycle Management
No
Onboarding
No
Payroll Management
No
Performance Management
No
Recruiting Management
No
Self Service Portal
No
Succession Planning
No
Time & Attendance Management
No
Time Off Management
No
Timesheets
No
Training Management
No
Product Features
Application Development
Access Controls/Permissions
No
Code Assistance
No
Code Refactoring
No
Collaboration Tools
No
Compatibility Testing
No
Data Modeling
No
Debugging
No
Deployment Management
No
Graphical User Interface
No
Mobile Development
No
No-Code
No
Reporting/Analytics
No
Software Development
No
Source Control
No
Testing Management
No
Version Control
No
Web App Development
No
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
No
Process Change Tracking
No
Process Mapping
No
Process Modeling & Design
No
Visual Workflow Management
No
Data Fabric
Data Access Management
No
Data Analytics
No
Data Collaboration
No
Data Lineage Tools
No
Data Networking / Connecting
No
Metadata Functionality
No
No Data Redundancy
No
Persistent Data Management
No
