Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
Description
Understand who your customers are to enhance your processes aimed at retaining them, meeting their needs, and boosting their satisfaction levels. Explore our system solution tailored for your enterprise, as our shared goal is to ensure customer contentment. This tool proves to be remarkably efficient for managing both sales and marketing initiatives. Expand your business by implementing truly impactful marketing strategies and preparing for future growth opportunities. Streamline your internal operations by centralizing them effectively. Group customers into similar categories for targeted outreach. Utilize your CRM effortlessly for marketing purposes, with no additional applications needed! Access all necessary information conveniently through your web browser. Enjoy a single platform for data management, with centralized storage that minimizes complications with GDPR compliance. Keep in mind that a sales representative's information needs differ from those of an account manager, so customize your CRM to suit your team's specific roles! Gain immediate insights into your sales team’s performance through well-structured reporting tools. Ultimately, this system not only fosters a better understanding of your clients but also creates a stronger connection between your business and its customers.
API Access
Has API
API Access
Has API
Integrations
A3 EDI
ADP Mobile Solutions
ADP StandOut
ADP Succession Management
Ariane Systems
B2B Portal
Cloud Inventory
CompuFACT
DigitalGuest
Glantus
Integrations
A3 EDI
ADP Mobile Solutions
ADP StandOut
ADP Succession Management
Ariane Systems
B2B Portal
Cloud Inventory
CompuFACT
DigitalGuest
Glantus
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$7 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Vendor Details
Company Name
Sprinx Systems
Founded
1996
Country
United States
Website
www.sprinx.com/crm-business-systems
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management