Infor Customer Experience Suite Description
In today's market, consumers have unprecedented options for researching and buying products. To successfully attract and retain customers, businesses must deliver a seamless and enjoyable experience across all platforms. The Infor Customer Experience Suite plays a vital role in unifying customer data throughout the organization, ensuring that interactions are consistent, outstanding, and tailored to individual preferences at every stage of the customer journey. This suite offers specialized CX software designed to oversee the complete sales process, encompassing everything from customer engagement to sales automation, configuration-to-quote, and contract management. The ability to understand and adapt to customer behavior has significantly advanced. With features such as marketing resource management, decision-making tools, and comprehensive campaign management, the marketing solutions within the Infor Customer Experience Suite empower companies to harness data in innovative ways to engage their customers more effectively than ever before. By focusing on the customer's evolving needs, businesses can foster deeper relationships and drive loyalty.
Infor Customer Experience Suite Alternatives
SurveySparrow
A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.
Learn more
Infor M3
Successfully managing the intricate operations of enterprise manufacturers and distributors is crucial for business growth. Infor M3 stands out as a cloud-centric ERP solution tailored for manufacturing and distribution, utilizing cutting-edge technologies to enhance user engagement and deliver robust analytics across various companies, countries, and sites. Alongside Infor M3, the CloudSuite™ industry solutions offer top-notch functionality for sectors such as chemicals, distribution, equipment, fashion, food and beverage, and industrial manufacturing. To maintain a competitive edge, agility is essential. The latest features provide enhanced data-driven insights and optimized workflows, empowering you to make well-informed decisions swiftly and take decisive action when necessary. Ultimately, embracing these advancements can significantly enhance operational efficiency and responsiveness in today's dynamic market.
Learn more
Fortude
As a reputable Infor Global Alliance Partner, we excel in providing tailored technical and consulting services that focus on Infor’s ERP solutions across various industries. Our commitment to simplifying Infor solutions and taking personal responsibility ensures the success of our clients' projects, fostering long-term relationships with them. Regardless of your business size or starting point, we strive to make Infor ERP accessible and seamless. Our expertise encompasses Infor M3 and M3-based CloudSuites, allowing us to manage comprehensive projects, upgrades, and migrations while offering both functional and technical consulting. Additionally, we engage in integrations and custom developments through Infor’s extensibility tools, and we possess significant knowledge in Infor’s Business Intelligence and performance management solutions, including Infor BI, Birst, and d/EPM. By continuously adapting to industry trends, we ensure our clients are equipped with the most effective tools for their growth and success.
Learn more
Infor Rhythm for Commerce
Infor Rhythm® for Commerce offers a fully integrated online shopping experience that works seamlessly with selected Infor® ERP solutions, delivering real-time updates on pricing and stock levels. The platform's content management features empower organizations to utilize their current workforce to create scalable and tailored customer experiences effortlessly. This eliminates the need for tech team involvement during future integrations or upgrades of Infor ERP and Rhythm. By leveraging a centralized hub of product data, also referred to as a product information management tool, businesses can enhance their product assortments. Infor Rhythm enables Cycleurope to easily adapt their regional e-commerce sites, allowing them to cater to diverse market demands without compromise. As a result, Cycleurope can provide exceptional customer experiences across various channels, effectively communicating the narrative of their products in a cohesive manner, which is crucial for fostering customer satisfaction and loyalty. This comprehensive approach not only enhances engagement but also solidifies Cycleurope's position in a competitive marketplace.
Learn more
Integrations
No Integrations at this time
Company Details
Company:
Infor
Year Founded:
2002
Headquarters:
United States
Website:
www.infor.com/products/customer-experience-suite
Media
Recommended Products
Custom VMs From 1 to 96 vCPUs With 99.95% Uptime
Live migration and automatic failover keep workloads online through maintenance. One free e2-micro VM every month.
Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Infor Customer Experience Suite Features and Options
Infor Customer Experience Suite User Reviews
Write a Review- Previous
- Next
