Infor Customer Experience Suite Description

Customers today have more options to research and buy their products than ever before. You must create a consistent, satisfying customer experience across all channels if you want to retain and attract customers. Infor Customer Experience Suite integrates customer data across the enterprise to create consistent, exceptional and personal experiences across all channels. Infor Customer Experience Suite is a purpose-built CX suite that helps manage the entire sales process, from engagement to sales automation, to configure to quote and contracts. Learning from customer behavior has become a rapidly evolving art. Infor Customer Experience Suite's marketing tools allow customers to be engaged in a way that is unprecedented by using data, such as decision-making apps, marketing resource management, and omnichannel campaigns management.

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No Integrations at this time

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Company Details

Company:
Infor
Year Founded:
2002
Headquarters:
United States
Website:
www.infor.com/products/customer-experience-suite

Media

Infor Customer Experience Suite Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
Videos
Customer Support
Phone Support
24/7 Live Support
Online

Infor Customer Experience Suite Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis