Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
InfoWiz® survey software offers an affordable and user-friendly platform for analyzing the satisfaction levels of various groups, including customers, employees, students, and patients. This software simplifies the entire process—from designing a questionnaire to gathering responses and presenting comprehensive statistical analyses—all achievable with just a click. By utilizing InfoWiz®, you can routinely assess the satisfaction and expectations of your clientele and workforce, allowing you to implement necessary improvements. The online questionnaires provided by InfoWiz® are compatible with PCs, tablets, and smartphones, making it convenient for respondents. Whether you choose to conduct your surveys through traditional paper forms or online formats, you can tailor your approach to best fit your target audience and maximize response rates. This flexibility enables you to efficiently carry out surveys focused on customer satisfaction, employee engagement, guest feedback, patient experiences, and more, ensuring you gather valuable insights for future enhancements. With InfoWiz®, you not only streamline your survey process but also enhance the quality of feedback you receive.
Description
Voxco IVR, a cutting-edge interactive voice-response (IVR), survey system, allows respondents to self-complete prerecorded surveys via telephone keypad or automated messages. Voxco IVR is easy to use and economical. It works in two modes: a survey mode (the respondents answer questions using a touch-tone interaction on the phone) or a messaging mode (the Sysetm broadcasts messages to customers satisfaction programs). Voxco IVR allows organizations to improve their services and increase customer satisfaction by allowing them to send prerecorded messages to a wide audience at any time.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Infonautics
Founded
1995
Country
Switzerland
Website
www.infowiz.ch/indexen.htm
Vendor Details
Company Name
Voxco
Founded
1976
Country
United States
Website
www.voxco.com
Product Features
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
Yes
Question Branching
No
Question Library
Yes
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
Yes
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
No
Voice Customization
Yes
Voice Mail
No