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Description
Inflectiv is a robust data platform that transforms raw files into organized datasets tailored for AI agents and automation tasks.
Users are able to upload various file types, including PDFs, documents, spreadsheets, JSON files, and even website content. Inflectiv seamlessly structures this data, enabling it to be queried through APIs, SDKs, or integrated chat agents. Rather than dealing with unstructured documents, AI agents can interact directly with well-organized datasets that facilitate filtering, querying, and delivering consistent responses.
This platform enables the development of Q&A chatbots, bots for Discord and Telegram, internal knowledge assistants, and applications powered by datasets. Users have the flexibility to keep their datasets private, share them with team members, or publish them on the marketplace for broader access. Importantly, creators maintain complete ownership of their data, along with the ability to manage access, permissions, and monetization options.
Inflectiv is designed to cater to both technical experts and non-technical individuals who wish to convert their existing knowledge into reusable AI-ready intelligence without the need for custom ingestion processes, fostering innovation and collaboration across various fields.
Description
A platform for AI knowledge management created by CX specialists with more than 10 years of experience in Omnichannel Customer Service. A great customer experience is no longer an advantage. It's a requirement. Knowmax makes every conversation count. We provide self-care assistance and guides across all touch points to ensure seamless customer interactions. With AI-backed knowledge management system, Empower support advisors as well as customers. Semantic Search improves the ability to find information, reduces the time it takes to access the right information, and ensures that the first contact is made with the correct person. Harmony in the information that is sent to customers via digital and assisted channels is essential. Otherwise, customer experience can be a disaster. Your Champions should be empowered with the right tools to help them take the best action and solve customer queries in a matter of seconds.
API Access
Has API
API Access
Has API
Integrations
Ameyo by Exotel
Freshchat
Freshdesk
Genesys Cloud CX
Google Chrome
Salesforce
Zendesk
Integrations
Ameyo by Exotel
Freshchat
Freshdesk
Genesys Cloud CX
Google Chrome
Salesforce
Zendesk
Pricing Details
$29.99
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Inflectiv
Founded
2024
Country
United Arab Emirates
Website
app.inflectiv.ai/
Vendor Details
Company Name
Knowmax
Founded
2017
Country
India
Website
www.knowmax.ai
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal