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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

To enhance your business operations, we offer on-site consultations to assess and improve all your existing processes. Using our problem-solving expertise, we pinpoint issues and collaborate with you to explore various solutions. Rather than settling for an IT system that causes you and your team to waste precious time on repetitive tasks, it’s crucial to remember that technology should streamline your workflow; this ultimately proves to be more economical than manually repeating the same tasks over and over again. From our perspective, small businesses often struggle to afford the high fees charged by major IT firms, and unfortunately, the value offered does not always justify the cost. As a result, many smaller enterprises opt to cut corners rather than investing in critical upgrades. Ultimately, it is the workforce that bears the burden, as they are left to handle monotonous manual tasks. Established with the mission of providing cost-effective IT solutions, IT-Tremmel GmbH is dedicated to developing systems that can automate all feasible processes, allowing your company to thrive without the unnecessary strain of repetitive work. Our goal is to empower businesses to embrace technology that not only meets their needs but also enhances overall efficiency and productivity.

Description

kjello offers Managed IT services tailored for small to mid-sized businesses, functioning as a comprehensive IT department as a service. With a user-friendly self-service portal, employees can effortlessly request devices, software, and access in just a few clicks, while the processes of onboarding and offboarding are streamlined to take mere minutes rather than days. The platform encompasses a variety of modules, including firewall and network management, backup solutions, server support, telephony services (such as 3CX and Placetel), endpoint detection and response (EDR), along with management for Microsoft 365 and Google Workspace. All services are hosted in Germany, ensuring GDPR compliance and the implementation of multi-factor authentication for enhanced security. Customers receive assistance from knowledgeable support staff, boasting an impressive average first response time of just 4 minutes and a satisfaction rating of 4.9 out of 5. Established in 2004 by hagel IT-Services GmbH in Hamburg, kjello employs a team of 32 professionals and has successfully provided support to over 150 companies. Their pricing structure is straightforward, featuring CORE, PLUS, and PROJECTS tiers to accommodate various client needs. This comprehensive approach allows kjello to cater effectively to the diverse requirements of its clients, ensuring that they receive top-notch IT support.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

€65.45 per hour
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IT-Tremmel

Founded

2016

Country

Germany

Website

www.it-tremmel.com

Vendor Details

Company Name

hagel IT-Services GmbH

Founded

2004

Country

Germany

Website

www.kjello.de

Product Features

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management No 
Project Management No 
Purchase Order Management No 
Purchasing No 
Reporting/Analytics No 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

Product Features

IT Service

Contract Management No 
IT Asset Management No 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

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