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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

To enhance your business operations, we offer on-site consultations to assess and improve all your existing processes. Using our problem-solving expertise, we pinpoint issues and collaborate with you to explore various solutions. Rather than settling for an IT system that causes you and your team to waste precious time on repetitive tasks, it’s crucial to remember that technology should streamline your workflow; this ultimately proves to be more economical than manually repeating the same tasks over and over again. From our perspective, small businesses often struggle to afford the high fees charged by major IT firms, and unfortunately, the value offered does not always justify the cost. As a result, many smaller enterprises opt to cut corners rather than investing in critical upgrades. Ultimately, it is the workforce that bears the burden, as they are left to handle monotonous manual tasks. Established with the mission of providing cost-effective IT solutions, IT-Tremmel GmbH is dedicated to developing systems that can automate all feasible processes, allowing your company to thrive without the unnecessary strain of repetitive work. Our goal is to empower businesses to embrace technology that not only meets their needs but also enhances overall efficiency and productivity.

Description

kjello offers Managed IT services tailored for small to mid-sized businesses, functioning as a comprehensive IT department as a service. With a user-friendly self-service portal, employees can effortlessly request devices, software, and access in just a few clicks, while the processes of onboarding and offboarding are streamlined to take mere minutes rather than days. The platform encompasses a variety of modules, including firewall and network management, backup solutions, server support, telephony services (such as 3CX and Placetel), endpoint detection and response (EDR), along with management for Microsoft 365 and Google Workspace. All services are hosted in Germany, ensuring GDPR compliance and the implementation of multi-factor authentication for enhanced security. Customers receive assistance from knowledgeable support staff, boasting an impressive average first response time of just 4 minutes and a satisfaction rating of 4.9 out of 5. Established in 2004 by hagel IT-Services GmbH in Hamburg, kjello employs a team of 32 professionals and has successfully provided support to over 150 companies. Their pricing structure is straightforward, featuring CORE, PLUS, and PROJECTS tiers to accommodate various client needs. This comprehensive approach allows kjello to cater effectively to the diverse requirements of its clients, ensuring that they receive top-notch IT support.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

€65.45 per hour
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IT-Tremmel

Founded

2016

Country

Germany

Website

www.it-tremmel.com

Vendor Details

Company Name

hagel IT-Services GmbH

Founded

2004

Country

Germany

Website

www.kjello.de

Product Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Product Features

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

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Alternatives

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