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Average Ratings 1,576 Ratings

Total
ease
features
design
support

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

ISL Light is a remote desktop software that is easy to use for security-conscious users. It offers great value-performance. ISL Light is a powerful tool for IT staff and support personnel to solve problems remotely via remote support, unattended access, or screen-sharing from mobile devices. It is cross-platform and provides 256-bit encrypted sessions, all the standard remote access features, as well as session recording, chat, videocall and multi-monitor support, file transfers, reporting, and many other important extras. Users can choose between cloud and on-premise services. ISL Online license doesn't limit the number or workstations of clients, users, and users you can support. It is a reliable, highly secure software that can be used in all industries, including banks, hospitals, government institutions, and insurances.

Description

Remote computer access is simple and secure for individuals and teams. You can now access all your business data and applications from anywhere, anytime, on any device. Features: * Broad Device Support – Remote access to your Mac or Windows computer You can access it from any Mac, Windows or iOS device. * Simple to set up - Simply sign up and install your devices. To go! * Simple to use - The intuitive gestures and menu interface deliver a native experience. Application experience, including support for multiple display devices. * High Performance - Patented streaming technology - including 3D Graphics, HD video and synchronized sound - create an engaging user experience Experience. * Connect from anywhere – Intelligent optimization techniques Even when connections are made over 3G with lower bandwidth, reliable connections can still be made 4G connections * Secure connections - Support for SSL/AES256 bit encryption You can rest assured that your sessions will be safe.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshdesk
ServiceNow
SuperOps
Active Directory
Autotask PSA
Avast Business Premium Remote Control
BMC Helix ITSM
Barracuda PST Enterprise
Bitrix24
Datto RMM
Deepser
Devolutions Remote Desktop Manager
Freshservice
Freshworks Neo
HaloITSM
Heimdal Remote Desktop
LanScope Cat
Microsoft Intune
NinjaOne
PDQ Connect

Integrations

Freshdesk
ServiceNow
SuperOps
Active Directory
Autotask PSA
Avast Business Premium Remote Control
BMC Helix ITSM
Barracuda PST Enterprise
Bitrix24
Datto RMM
Deepser
Devolutions Remote Desktop Manager
Freshservice
Freshworks Neo
HaloITSM
Heimdal Remote Desktop
LanScope Cat
Microsoft Intune
NinjaOne
PDQ Connect

Pricing Details

$16.90 per month
ISL Online offers a 15-day free trial, no credit card required.
Starter: $16.90/month, 1 user, 10 managed devices;
Cloud: starting at $34.90/month, 40 users, 1000 managed devices;
Premium: $54.90/month, unlimited users and devices;
Self Hosted (on-premise): starting at $44.90/month, unlimited users and devices.
Free Trial
Free Version

Pricing Details

$60.00/year/user
$60/year for Remote Access Solo. One user can access up to 2 computers.
$99/year per user for Remote Access Pro. Access up to 10 computers. Purchase more licenses for larger teams or more computers.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ISL Online

Founded

2001

Country

Slovenia

Website

www.islonline.com

Vendor Details

Company Name

Splashtop

Founded

2006

Country

United States

Website

www.splashtop.com/products/remote-access

Product Features

IT Management

ISL Online provides IT teams and Managed Service Providers (MSPs) with tools to oversee remote access in diverse device environments. Utilizing ISL AlwaysOn, users can efficiently deploy unattended access agents in bulk, categorize computers into specific groups, and establish connections to managed systems without requiring any interaction from the end users. The platform offers features such as remote command execution, RDP and SSH tunneling, session recordings, comprehensive audit logs, two-factor authentication (2FA), single sign-on (SSO), and access controls based on user roles. Furthermore, ISL Online seamlessly integrates with various IT service management (ITSM), remote monitoring and management (RMM), professional services automation (PSA), and endpoint management solutions, including ServiceNow, Microsoft Intune, Barracuda RMM, Autotask PSA, HaloITSM, SuperOps, and PDQ Connect. Users can choose from multiple deployment methods, including cloud-based, self-hosted, or Managed Private Cloud options.

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Remote Desktop

ISL Online provides a solution for remote desktop connectivity, enabling secure access to various operating systems including Windows, macOS, Linux, iOS, and Android for both attended and unattended sessions. This software is utilized by IT professionals, managed service providers, and businesses to remotely control, troubleshoot, and manage computers from virtually anywhere. Key functionalities encompass file transfers, navigation across multiple monitors, session recording, remote command execution, as well as RDP and SSH tunneling. The platform also offers persistent unattended access via ISL AlwaysOn. Users can connect without the need for VPNs or complicated firewall configurations. ISL Online is offered in several formats: cloud-based, self-hosted, or as a Managed Private Cloud solution. Furthermore, mobile applications are provided at no extra charge with both Cloud and Server licenses.

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

ISL Online is a versatile remote assistance tool designed specifically for IT support desks, service providers, and large organizations that require effective troubleshooting across various operating systems, including Windows, macOS, Linux, iOS, and Android. Support technicians can offer real-time assistance with features such as remote control, file transfers, navigation across multiple monitors, chat functions, audio and video capabilities, session recording, session transfers, and remote command execution. For ongoing support scenarios, ISL AlwaysOn provides the option for unattended access. Users can connect without the need for VPN configurations or extensive firewall adjustments. ISL Online offers deployment options through cloud services, self-hosting, or Managed Private Cloud, ensuring robust security with features like AES 256-bit end-to-end encryption, two-factor authentication, single sign-on, audit trails, and role-based access management.

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

ISL Online offers a secure solution for remote access to workplace computers, catering to organizations with remote, hybrid, or distributed workforces. Authorized personnel can connect to Windows, macOS, and Linux devices from afar, while IT support teams can assist users facing technical difficulties. The ISL AlwaysOn feature allows for continuous, unattended access, eliminating the need for someone to be on-site at the remote machine. Users can easily transfer files, manage multiple screens, and utilize RDP or SSH tunneling without the hassle of VPN setups or firewall modifications. Available in cloud, self-hosted, or Managed Private Cloud formats, ISL Online incorporates advanced security measures such as AES 256-bit end-to-end encryption, two-factor authentication, single sign-on, detailed audit logs, and role-based access controls.

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Screen Sharing

ISL Online offers a secure screen sharing solution tailored for remote support interactions, enabling IT specialists to access and manage a user's device while diagnosing problems. Technicians have the ability to navigate between various monitors, share files, and communicate via text, audio, or video. Additionally, sessions can be recorded, paused, resumed, or reassigned to other operators as needed. The platform ensures compatibility with a wide range of operating systems, including Windows, macOS, Linux, iOS, and Android. To maintain a high level of security, ISL Online incorporates features such as AES 256-bit end-to-end encryption, two-factor authentication, single sign-on, audit trails, session recordings, and role-based access controls, making it ideal for professional support settings where secure access and accountability are essential.

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Product Features

File Sharing

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Alternatives

Alternatives