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Description

The Document Register serves as a submodule where companies or users can securely keep their officially published documents, which can either be derived from concluded routings or entered directly by users themselves. This module is designed for the swift and efficient retrieval of documents, while the ability to add or modify documents is governed by the user’s privilege settings. In addition, Document Routing is another submodule that allows companies or users to manage and distribute working documents, facilitating the routing of these documents to specified users both within and outside the company, thereby acting as a collaborative tool for sharing information, reviewing documents, and obtaining approvals. Furthermore, the Correspondence submodule is dedicated to archiving various forms of communication, including emails, faxes, and letters, with the added benefit of cross-referencing capabilities to enhance communication tracking within projects and organizations, ultimately fostering improved collaboration and organization across different teams.

Description

Quadient® Correspondence is a cloud-based solution that streamlines the management of claims correspondence for insurers. This subscription-based SaaS platform allows users to generate, validate, and send personalized claims documents that meet regulatory standards across both print and digital formats without needing extensive IT support. Tailored specifically for insurance companies aiming to enhance their digital transformation without the financial burden of a comprehensive customer communications management (CCM) system, it empowers business analysts to craft and modify templates efficiently. Claims managers and compliance specialists play a crucial role in editing and approving these templates prior to their deployment. With a user-friendly interface, business professionals can easily create correspondence by selecting relevant templates and tailoring the text within predefined fields. Furthermore, designated personnel are responsible for reviewing and greenlighting the correspondence before it is instantly dispatched via email, PDF, or SMS, ensuring timely communication with customers. The entire process promotes efficiency and compliance while enabling insurers to engage with their clients more effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat

Integrations

Adobe Acrobat

Pricing Details

$29 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ASIASOURCING

Founded

2006

Country

Singapore

Website

www.inactsoft.com

Vendor Details

Company Name

Quadient

Founded

1924

Country

United Kingdom

Website

po.quadient.com/en/products/quadient-correspondence

Product Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Product Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

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