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support

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Description

IDS Next offers a comprehensive, cloud-native ERP solution tailored specifically for the hospitality sector, encompassing hotels, resorts, restaurants, wellness centers, banquet spaces, and various leisure facilities. This all-in-one platform integrates essential modules such as front office operations, point of sale systems, housekeeping management, central procurement, reservations, finance, mobile guest services, and membership management into a single, robust enterprise solution. It is designed for scalable implementations, enabling real-time data access, AI-enhanced workflows, and seamless integration between front and back-office functions. Prioritizing operational efficiency and improved guest satisfaction, IDS Next employs a mobile-first SaaS architecture, accommodates multi-property and multi-module setups, and collaborates with over 350 technology partners worldwide to provide cutting-edge hospitality solutions. Additionally, the platform features multilingual, round-the-clock technical support available across different time zones, thereby ensuring flexible deployment options to meet diverse operational needs. This commitment to innovation and customer service positions IDS Next as a leader in the hospitality technology landscape.

Description

Experience a user-friendly sales and catering system hosted in the cloud, allowing access from any device at any location. Consolidate web leads from various sources into one cohesive view, enabling prioritization based on optimal fit and likelihood of conversion, and efficiently assign them to the appropriate sales manager. Oversee all of your leads and their statuses from a single platform. Effortlessly create visually striking web proposals that incorporate interactive elements such as videos and walkthroughs to captivate and inform your prospects, which has been shown to enhance conversion rates. Automatically draft and dispatch contracts for electronic signatures, streamlining the process and saving valuable time for both you and your clients. Handle even the most intricate events, complete with multiple meal options, food and beverage packages, audiovisual requirements, and additional services, all while monitoring inventory through an intuitive and mobile-friendly interface. Easily create and send tailored banquet orders and checks with just a click, ensuring a smooth and efficient operation. This comprehensive system is designed to elevate your sales and catering experience while maximizing productivity.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ClearTax Yes 
FX Housekeeping Yes 
FX POS Yes 
FortuneNext Yes 
Hotel Spider Yes 
Incedo Lighthouse Yes 
Korimaa Yes 
Perium Yes 
RateTiger Yes 
TTI Success Insights Yes 

Integrations

ClearTax No 
FX Housekeeping No 
FX POS No 
FortuneNext No 
Hotel Spider No 
Incedo Lighthouse No 
Korimaa No 
Perium No 
RateTiger No 
TTI Success Insights No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IDS Next

Founded

1987

Country

India

Website

idsnext.com

Vendor Details

Company Name

InstaEventManagement

Country

India

Website

www.instaeventmgmt.com

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Catering

Banquet Management No 
Billing & Invoicing No 
Booking Management No 
Calendar Management No 
Contract Management No 
Costing No 
Customer Database No 
Event Management No 
Facility Management No 
Inventory Management No 
Kitchen / Menu Management No 
Order Management No 
Quote Management No 
Recipe Management No 
Waitstaff Management No 

Event Booking

Attendee Management No 
Confirmation/Reminders No 
Discount/Coupon Management No 
Event Calendar No 
Marketing Management No 
Online Payments No 
Online Registration No 
Social Media Promotion No 
Wait List Management No 
Website Management No 

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

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