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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Eliminate the frustration of phone tag and dedicate more time to your patients with our comprehensive clinical communication and coordination platform, designed to be fully compliant for your entire team. This tool integrates clinical messaging, a self-service switchboard, escalations, and on-call management, embodying the best aspects of instant messaging while adhering to HIPAA regulations tailored specifically for healthcare workflows. You can establish escalation protocols that automatically alert other providers if messages are not acknowledged within a set timeframe, thus enhancing responsiveness. Forget about juggling the team pager; our platform allows messages and callback numbers to be delivered directly to the on-call provider's smartphone for convenience. Additionally, you can create, manage, and delegate tasks to yourself and your colleagues effectively, with options to set reminders and due dates to ensure no important details are overlooked. Navigating change management in healthcare can be challenging, but with Hypercare, you will have the support necessary to facilitate a successful transition and make a significant, lasting impact within your organization. This innovative approach not only streamlines communication but also fosters a collaborative environment that enhances patient care.

Description

Ensure data privacy compliance effortlessly with PBHS Secure Mail, a robust HIPAA-compliant encrypted messaging platform designed for healthcare professionals such as doctors, dentists, and hospitals. Enjoy the convenience of not having to install, configure, or maintain any software, as PBHS Secure Mail is accessible from any device and location. Sharing important documents, radiographs, CT scans, and messages is straightforward, with everything organized for easy access by all team members involved in a case. Getting started is hassle-free; simply log in using your ADA Membership ID. Additionally, our optional Outlook Plug-in allows seamless sending and receiving of messages directly through Microsoft Outlook on your computer, ensuring that treatment letters and private communications from your practice management software are encrypted. Moreover, radiographs sent from your digital x-ray systems to Outlook are also protected. You can continue your usual email practices with colleagues and patients without compromising HIPAA compliance, allowing for a smooth transition to secure communications. This way, you can focus on providing quality care while maintaining the highest standards of data security.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Outlook No 

Integrations

Microsoft Outlook Yes 

Pricing Details

$7 per user per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$10 per month per account
$3 per month per email account for the Outlook plugin
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hypercare

Country

Canada

Website

www.hypercare.com

Vendor Details

Company Name

PBHS

Founded

1977

Country

United States

Website

www.pbhs.com/securemail/

Product Features

HIPAA Compliance

Access Control / Permissions No 
Audit Management No 
Compliance Reporting No 
Data Security No 
Documentation Management No 
For Healthcare No 
Incident Management No 
Policy Training No 
Remediation Management No 
Risk Management No 
Vendor Management No 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging No 
Email Management No 
Employee Directory Yes 
Event Calendar No 
Newsletter Management No 
Photo Gallery Yes 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat Yes 
Voice Chat Yes 

Product Features

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

Email Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection No 
Encryption Yes 
Policy Management No 
Quarantine No 
Reporting/Analytics No 
Whitelisting / Blacklisting No 

HIPAA Compliance

Access Control / Permissions No 
Audit Management No 
Compliance Reporting No 
Data Security No 
Documentation Management No 
For Healthcare No 
Incident Management No 
Policy Training No 
Remediation Management No 
Risk Management No 
Vendor Management No 

Alternatives

Alternatives