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Average Ratings 2 Ratings

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ease
features
design
support

Description

HyperDial is an all-encompassing AI-driven cloud telephony solution designed to enhance connection rates and convert more calls into profit. It integrates a worldwide database of local and toll-free numbers with features like local-presence dialing, automatic number rotation, and AI-driven number health monitoring to prevent carriers from marking numbers as spam. The platform employs predictive, auto, power, and parallel dialing methods to ensure representatives spend more time conversing rather than waiting, complemented by automated follow-ups, voicemail drops, call scheduling, and disposition management. A browser-based softphone utilizing WebRTC supports both inbound and outbound communications, providing advanced functionalities such as IVR, smart routing, call queues, forwarding, recording, transfers, and conferencing. Users can access real-time dashboards, alongside call, user, and number reporting tools, to monitor connect rates and evaluate team effectiveness. With built-in integrations for platforms like HubSpot, Salesforce, Zoho, Pipedrive, Freshdesk, Slack, and Zapier, as well as an open API and webhooks, every call is synced automatically. The system maintains compliance with GDPR regulations, offers encryption, and features role-based access from the outset, ensuring both security and ease of use for organizations. Ultimately, HyperDial not only streamlines communication but also empowers businesses to maximize their outreach and revenue potential.

Description

Establish a fully operational contact center from the ground up in just a few hours while integrating cloud functionalities with your existing on-premises hardware. Transition seamlessly from outdated systems to cloud solutions overnight with Ozonetel, where our product specialists will thoroughly assess your needs before suggesting a tailored solution that aligns perfectly with your business objectives. Efficiently unify and automate both digital and voice communication channels, utilizing top-rated dialers to enhance the management of inbound leads and streamline outbound campaigns. You can set up a comprehensive call management system in 24 hours or even less, offering extensive inbound, outbound, and blended call center options. At Ozonetel, we provide secure cloud communication solutions that enhance the customer experience while reducing overall costs for contact centers. Renowned for pioneering the first cloud-based customer experience platform in India, we continue to distinguish ourselves through unmatched customer support and relentless innovation in AI technology. Our commitment to excellence ensures that we remain at the forefront of the industry, constantly evolving to meet our clients' needs.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Freshdesk
HubSpot CRM
Salesforce
Slack
Zoho CRM
BoldDesk
Clinicea
HubSpot Customer Platform
Kylas
Meritto
Pipedrive
Sell.Do
Sprinklr
Swift AMS
Zapier
Zendesk

Integrations

Freshdesk
HubSpot CRM
Salesforce
Slack
Zoho CRM
BoldDesk
Clinicea
HubSpot Customer Platform
Kylas
Meritto
Pipedrive
Sell.Do
Sprinklr
Swift AMS
Zapier
Zendesk

Pricing Details

$16/month
Free Trial
Free Version

Pricing Details

$25 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HyperDial Technologies

Founded

2026

Country

New Zealand

Website

www.hyperdial.io

Vendor Details

Company Name

Ozonetel

Founded

2007

Country

United States

Website

ozonetel.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

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