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support

Description

Hyper-Reach is a scalable SaaS communication platform built to help organizations send time-sensitive alerts and updates with speed and reliability. Designed for internal communications, it allows teams to reach employees, partners, or specific departments through multiple channels including text, voice, email, browser notifications, and smart speakers. Its centralized Contact Manager gives administrators full control over contact data, enabling flexible grouping through dynamic filters or predefined lists. The system integrates seamlessly with HR platforms such as UKG, automating contact synchronization and simplifying outreach workflows. With built-in message templates, multilingual support, and AI-driven alert refinement, users can craft clear and actionable communications in seconds. Optional features like a dedicated inbound hotline and social media broadcasting expand reach beyond traditional internal messaging. Security remains a priority, with two-factor authentication and secure launch controls embedded into the platform. Accessible via desktop or mobile apps, Hyper-Reach allows authorized users to send alerts from anywhere. From emergency staffing notifications to IT outages and compliance updates, the system ensures consistent, organization-wide communication. Its flexibility and ease of use make it suitable for small teams and large enterprise operations alike.

Description

Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million users and 1,000 institutions, including 10/10 of the world's largest investment banks. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working. Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AccessFintech
Alexa
Appian
Arctera Insight Archiving
Confluence
DTCC Data Services
Google Maps
Jira
LINE
Microsoft Teams
PagerDuty
Salesforce
Saphyre
SteelEye
Symantec EDR
TradingView
Verint Community
WeChat
Zoom
iPushPull

Integrations

AccessFintech
Alexa
Appian
Arctera Insight Archiving
Confluence
DTCC Data Services
Google Maps
Jira
LINE
Microsoft Teams
PagerDuty
Salesforce
Saphyre
SteelEye
Symantec EDR
TradingView
Verint Community
WeChat
Zoom
iPushPull

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hyper-Reach

Country

United States

Website

www.hyper-reach.com/hyper-reach-solution/

Vendor Details

Company Name

Symphony Communication

Founded

2014

Country

United States

Website

symphony.com

Product Features

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

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