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Description
HostConcepts® offers a comprehensive solution for managing restaurant tables and waitlists seamlessly. With this platform, you can efficiently oversee your waitlist, monitor reservations, and enhance table and server organization effortlessly. Maintain communication with your guests through unlimited text messaging options. Integrate a JTECH Guest Paging system to ensure you connect with all patrons according to their preferences. HostConcepts empowers you to manage your front-of-house operations while delivering an exceptional guest experience, allowing you the flexibility to choose features tailored to your business requirements. Send reservation reminders to guests 24 hours ahead and notify them when their table becomes available via text messages. Additionally, you can incorporate a TAP-AHEAD™ link on your website or mobile app, making it easy for guests to add themselves to your waitlist at their convenience. This solution is perfect for not just restaurants, but also pharmacies, salons, and various other businesses that can enhance their client management by automating the waitlist process, thereby improving overall efficiency. By adopting HostConcepts, you can streamline operations and elevate customer satisfaction in any service-oriented environment.
Description
TableLink handles reservations, waitlist and floor plan for independent, full service restaurants and small groups.
It runs on a real time floor plan with table joins and saved layouts. Reservations come through a branded online booking page, and live availability is also exposed through an MCP server, so it is bookable directly inside ChatGPT and Claude. An iPad kiosk covers guest check in and the waitlist. A guest CRM keeps visit history and a reliability score per phone number, and SMS plus email confirmations and reminders go out automatically, with SMS covering the US and Canada.
New: guest deposits and card on file holds, on Pro plans and above, with rules by party size, day, holiday and date range, and a host can waive one and note why. Local Team Sync keeps the iPads and phones at a restaurant synced with each other, so the floor plan and check ins keep working through an internet outage.
Staff sign in with their own PIN by role: Host, Floor Lead or Manager. Restaurant groups get a multi location dashboard. TableLink runs on iPad, iPhone and the web, with one flat monthly price. No per-cover fees, no booking commissions, no contracts. Plans start at $10 a month billed annually or $13 month to month, with a 14 day free trial. Card required, nothing charged during the trial.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$10/month
Flat monthly subscription, no per-cover fees. Starter $10/mo (annual) or $13/mo (monthly). Pro $25/mo annual or $28/mo monthly. Restaurateur (multi-location) $49/mo annual + $10/location. Optional SMS add-on $15/mo (1,000 texts; bill capped $94/mo). 14-day free trial — card to start (secured by Stripe), no charge during the trial, cancel anytime.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
JTECH
Country
United States
Website
www.jtech.com
Vendor Details
Company Name
CR2 Creative
Founded
2016
Country
United States
Website
tablelink.app
Product Features
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
No
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
Yes
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Waitlist
Alerts/Notifications
No
Customer Database
No
For Restaurants
No
Prioritization
No
Public Waitlist
No
Reporting & Statistics
No
Self Check-in
No
Waiting Time Tracking
No
Waitlist Status Tracking
No
Product Features
Restaurant Reservations
Capacity Monitoring
Yes
Custom Reservation Inventory
No
Deposits / Prepayment Processing
Yes
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes
