At Silverware, we believe in empowering hospitality businesses with innovative, reliable, and scalable technology. Founded over 30 years ago, we provide enterprise solutions for tier-one hotels and resorts, multi-unit restaurant operations, and large-scale venues.
As a Fullsteam company, our commitment goes beyond just providing software—we build relationships. With over 100+ integrations and a dedicated support team, we’re with you at every step. That’s why hospitality leaders in over 30 countries trust Silverware POS to drive operational efficiency and enhance guest experiences, ensuring success through custom-tailored solutions that grow with your business.
Set the gold standard with Silverware.
Learn more
WaitWell provides organizations with a modern way to coordinate walk-in traffic and scheduled services through a secure, cloud-based queuing and appointment platform. Customers can join virtual queues or book appointments via QR codes, SMS, web links, kiosks, or by chatting with Waillo, an AI agent native to WaitWell that answers questions, explains services, and routes customers into the correct line using natural language. Customers receive live status updates and AI-driven wait time forecasts that reduce uncertainty.
WaitWell includes strong real-time reporting and operational dashboards. Waillo Insights builds on this foundation by enabling leaders to ask plain-language questions of their data to uncover service constraints, monitor performance trends, and refine staffing decisions. With real-time visibility, integrated payments, open APIs, and HIPAA and SOC 2 compliance, WaitWell supports scalable, efficient service delivery across locations.
Learn more
TablesReady
Our SMS-powered waitlist, reservations and queue management app for restaurants, hospitals, and other businesses will streamline your customer flow.
* Customers can add themselves via an embedded widget, web page or SMS message to your list. You can also turn this off.
* Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more.
* You can easily text your guests when you are available. You can choose from a variety customizable automated messages or open a 1:1 SMS chat.
* Can you use another software to schedule appointments? No problem. Upload reservations or use our API to manage your customer flow.
* Integration with Square POS, Weebly and Weebly allows you to send text messages when an order has been placed.
*There is no app that you or your customers can download.
Learn more
Chezlist
Chezlist serves as a comprehensive waitlist and reservation management system tailored for dining establishments. Guests can easily join the waitlist by scanning a QR code at the host stand or clicking a link, eliminating the need for any app downloads; once added, they receive an SMS notification when their table is ready. Restaurant staff can effortlessly manage the queue from any mobile device, enabling them to add walk-in patrons, monitor both estimated and actual wait times, and seat guests in a systematic manner. Meanwhile, restaurant owners benefit from a web-based dashboard that allows them to configure locations, provide staff with access passkeys, and customize the guest-facing waitlist page with their branding.
Chezlist offers two subscription levels: the Core tier, which is free and provides essential waitlist functionalities, and the Pro tier, which includes SMS notifications and the ability for restaurants to host their waitlist page on a unique subdomain. This service primarily targets independent restaurants and smaller multi-location groups that desire a guest experience akin to that of OpenTable, all while avoiding per-cover reservation fees or substantial monthly costs. Additionally, the user-friendly design of Chezlist enhances operational efficiency, making it a valuable tool for modern dining environments.
Learn more
