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Description
Our offerings harness the capabilities of Microsoft Dynamics 365 Power Platform to create an array of robust customer relationship management tools tailored specifically for the hospitality sector. Various establishments, including resorts, hotels, spas, restaurants, golf courses, and hospitality management firms, regardless of their size, can take advantage of our innovative solutions. By consolidating guest interactions into a single platform, you can cultivate a comprehensive 360° view of your clientele. We provide two distinct products: HotelCRM 365 and Hospitality Suite CRM. At its core, Microsoft Dynamics 365 Customer Engagement serves as a versatile software development platform. The Dynamics 365 system is highly extensible, designed with the intent of customization at its forefront. Central to this offering is what Microsoft refers to as the xRM Platform, which encompasses any relationship management needs. Although the product includes powerful general CRM functionalities, these are not specifically crafted for the hospitality industry, which is precisely where Hospitality Suite CRM comes into play. This specialized approach ensures that the unique demands of hospitality professionals are met effectively.
Description
Key Features
Complete Hotel PMS – Manage reservations, front desk, check-in/check-out, housekeeping, and guest services from a unified platform.
Integrated Revenue Management – Optimise room rates, improve RevPAR, and increase direct bookings with dynamic pricing and revenue insights.
Distribution & Booking Management – Connect seamlessly with OTAs, channel managers, GDS, and booking engines to maximise occupancy.
Restaurant & POS Management – Streamline restaurant, bar, banquet, and outlet operations with an integrated POS system.
Procurement & Inventory Control – Manage purchasing, stores, inventory, and cost control with real-time tracking.
Financial Management – Automate accounting, budgeting, accounts payable, accounts receivable, and financial reporting.
Business Intelligence & MIS – Access real-time dashboards, chain-level reports, and role-based insights for better decision-making.
Multi-Property Management – Standardise operations and monitor multiple hotels from a centralised platform.
Cloud & Mobile Access – Securely manage hotel operations anytime, anywhere through cloud-based and mobile-enabled applications.
API Access
Has API
API Access
Has API
Integrations
ChargeAutomation
Gmail
Microsoft 365
Microsoft Dynamics 365
Microsoft Excel
Microsoft Power BI
MyStay
OpenKey
QuickBooks Online
SiteMinder
Integrations
ChargeAutomation
Gmail
Microsoft 365
Microsoft Dynamics 365
Microsoft Excel
Microsoft Power BI
MyStay
OpenKey
QuickBooks Online
SiteMinder
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HospiTalitySoft 365
Founded
2019
Country
United States
Website
www.hospitalitysoft365.com/hospitalitysuite
Vendor Details
Company Name
innkey infosystems pvt ltd
Founded
2014
Country
India
Website
www.innkey.net
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking