Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Transform every email into a chance for feedback by incorporating 'Smileys' in your team's email signatures or by soliciting feedback when necessary. Hively's smileys provide a fun and approachable way for customers to share their thoughts with a simple click. By integrating the Hively snippet into your email signature or sending direct feedback requests through Hively, you can gather insights effortlessly and cost-effectively. Whether you use Outlook, Gmail, Yahoo, or platforms like Zendesk, Desk, Helpscout, and Salesforce, Hively seamlessly fits into any email client, CRM, or ticketing system you have in place. Understanding that you can only value what you measure, Hively equips you with the necessary tools to translate customer feedback into a clear understanding of both their needs and your team's effectiveness. The Leaderboard feature allows you to quickly identify your highest performing team members, while benchmarks provide insights into your overall performance, and an advanced reporting tool offers the ability to delve into the specifics. Additionally, email summaries and notifications ensure that you remain informed about all feedback received, enabling you to continuously improve your approach. By utilizing Hively, you create a culture of open communication and consistent enhancement within your organization.
Description
Kreative Hive presents an innovative CRM solution specifically crafted for the retail sector, transforming how businesses connect with their clientele. This versatile platform integrates essential customer relationship management tools, allowing retailers to effectively handle and enhance their interactions with customers. Designed to simplify operations, it helps track customer preferences and refine marketing approaches. With user-friendly features like sales monitoring, tailored communication, and comprehensive analytics, retailers can obtain critical insights to boost sales and cultivate enduring customer loyalty. The platform’s accessible interface guarantees effortless implementation, making it a vital resource for retailers aiming to improve their customer experience and maintain a competitive edge in the modern marketplace. Additionally, the continuous updates and support provided by Kreative Hive ensure retailers can adapt to evolving market trends and customer needs.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
CodeTwo Email Signatures 365
Yes
Desktop.com
Yes
Sigsync
Yes
Integrations
CodeTwo Email Signatures 365
No
Desktop.com
No
Sigsync
No
Pricing Details
$15 per month
Free Trial
No
Free Version
Yes
Pricing Details
$49
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Hively
Country
United States
Website
teamhively.com
Vendor Details
Company Name
Kreative Hive
Founded
2023
Country
Canada
Website
kreativehive.ca
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Employee Recognition
Goals
No
Leaderboards / Activity Tracking
Yes
Manager-to-Peer Recognition
Yes
Mention Management
Yes
Nominations
No
Peer-to-Peer Recognition
Yes
Performance Management
No
Rewards Catalog
Yes
Rewards Points
Yes
Social Recognition
Yes
eCards
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No