Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Outsource your customer support needs, including live chat, ticketing, email, and voice calls. You can recruit live chat and voice agents who are available around the clock. Whether you run a business or a startup, you can engage in-house operators who are specially trained to provide live chat assistance. You can also hire both inbound and outbound voice agents, allowing us to serve as your dedicated call center. Additionally, our virtual assistants are equipped to handle back-office tasks, data entry, and various other support functions. Startups and digital enterprises rely on HiredSupport for comprehensive customer service, available 24/7. We are proficient in all primary support channels, assisting businesses in enhancing their customer support, sales, and back-office processes. More than 100 businesses and startups have placed their trust in us as their outsourcing partner for support services. Utilizing live chat can significantly boost your sales and elevate customer satisfaction for your business. With our exceptional chat agents, converting leads and ensuring customer happiness becomes a seamless process. Partner with us to elevate your customer engagement strategies and improve your overall business performance.
Description
SoftTech Outsourcing, part of the CallTech Outsourcing family, has been delivering exceptional outsourcing services since 2005, ensuring a tailored approach for each client. This enables our customers to enhance their growth potential and broaden their offerings well beyond what their internal resources allow, thus strengthening their market position. Today, SoftTech Outsourcing stands as a dynamic player in the outsourcing sector, backed by years of industry expertise. Over the years, CallTech Outsourcing has collaborated with over a hundred esteemed companies globally, offering a comprehensive array of outsourcing solutions. Our commitment to leveraging cutting-edge technology allows us to cultivate a team of top-notch professionals dedicated to our clients' success. The diverse educational backgrounds and experiences of our team form a rich collective reservoir of knowledge and skill. As a result, CallTech Outsourcing consistently excels by providing superior outsourcing services that meet the highest standards. Our continuous focus on innovation ensures that we remain agile and responsive to the evolving needs of our clients.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$175 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HiredSupport
Country
Pakistan
Website
www.hiredsupport.com
Vendor Details
Company Name
CallTech Outsourcing
Country
United Kingdom
Website
www.soft-tech.company
Product Features
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No