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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Outsource your customer support needs, including live chat, ticketing, email, and voice calls. You can recruit live chat and voice agents who are available around the clock. Whether you run a business or a startup, you can engage in-house operators who are specially trained to provide live chat assistance. You can also hire both inbound and outbound voice agents, allowing us to serve as your dedicated call center. Additionally, our virtual assistants are equipped to handle back-office tasks, data entry, and various other support functions. Startups and digital enterprises rely on HiredSupport for comprehensive customer service, available 24/7. We are proficient in all primary support channels, assisting businesses in enhancing their customer support, sales, and back-office processes. More than 100 businesses and startups have placed their trust in us as their outsourcing partner for support services. Utilizing live chat can significantly boost your sales and elevate customer satisfaction for your business. With our exceptional chat agents, converting leads and ensuring customer happiness becomes a seamless process. Partner with us to elevate your customer engagement strategies and improve your overall business performance.

Description

ReadyCall is an innovative cloud-based contact center and customer service solution tailored for businesses managing both phone and digital interactions. The platform enables seamless handling of incoming and outgoing calls, features interactive voice response (IVR) menus, organizes queues, implements skills-based routing, and provides functionalities like call recording, real-time monitoring, and detailed service reports. With integrated customer records and ticketing systems, teams can efficiently manage inquiries, maintain notes, and ensure proper follow-ups. A shared inbox consolidates communications from WhatsApp Business, website live chat, Instagram, and Messenger, streamlining agent workflows. Additionally, optional AI-driven voice and chat assistants are available to respond to customer inquiries, help with tasks such as scheduling or checking order statuses, and facilitate the transfer of conversations to human agents when necessary. Designed specifically for Saudi businesses, the platform features an Arabic, right-to-left interface, making it suitable for various industries, including e-commerce, healthcare, education, real estate, and services. Users can access the platform via a web browser, and a mobile application is also available; those opting for Enterprise plans have the option for private-cloud deployment or integration within their existing infrastructure. This comprehensive approach ensures that businesses can enhance their customer interaction capabilities while maintaining flexibility and scalability.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Facebook Messenger No 
Instagram No 
WhatsApp No 

Integrations

Facebook Messenger Yes 
Instagram Yes 
WhatsApp Yes 

Pricing Details

$175 per month
Free Trial Yes 
Free Version No 

Pricing Details

SAR 39/user/month
Standalone CRM plans start at SAR 39 per user per month, with a three-user minimum; prices exclude 15% VAT. Call-center plans start at SAR 99 per user per month, also with a three-user minimum. Monthly subscriptions have no long-term commitment.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HiredSupport

Country

Pakistan

Website

www.hiredsupport.com

Vendor Details

Company Name

ReadyCall

Founded

2025

Country

Saudi Arabia

Website

readycall.net

Product Features

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

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