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Description
Hippo is an all-encompassing technology suite designed to enhance your marketing strategies and elevate customer experiences. It offers two primary features: - Conversational Support, which allows for top-tier customer assistance through chatbots that address inquiries and issues around the clock, as well as live chat options where agents can tackle more intricate challenges and offer tailored support. Additionally, it facilitates direct communication with customers via phone or audio/video calls. - Customer Engagement Automation manages various marketing elements of your brand, ensuring an outstanding experience throughout the entire customer journey. You can send out messages and campaigns efficiently across multiple platforms. With Hippo, you can provide proactive support to your customers, interacting with them through their preferred channels from a unified dashboard. This approach not only enhances engagement but also ensures that each customer receives a uniquely personalized experience that fosters loyalty.
Description
The ideal digital lending platform is one that can be personalized to reflect your brand's identity. It embodies your style and tone, tailored to align with your specific workflows, processes, and loan origination strategies to surpass the expectations of your clients. We assist you in creating a distinctive and fluid borrower experience that modern consumers demand. Our platform is specifically designed to enhance your conversion rates across various origination channels, including consumer direct and retail. Ultimately, our technology enhances yours by incorporating automation, standardization, and improved customer satisfaction. We are committed to staying at the leading edge of technological advancements and continually offering our clients and their borrowers the finest solutions available. MortgageHippo maintains SOC-2 certification, undergoing annual audits to ensure compliance. Furthermore, our platform is hosted in a cutting-edge SAS70 Type II, SSAE 16 facility, which proudly holds ISO 27001 certification, assuring clients of our dedication to security and reliability. Our commitment to innovation and excellence is unwavering, ensuring we consistently meet and exceed industry standards.
API Access
Has API
API Access
Has API
Integrations
BESTX
Capsule
DocMagic
Dropbox Sign
FormFree
Help Scout
HubSpot Customer Platform
Insightly
Kommo
Magento
Integrations
BESTX
Capsule
DocMagic
Dropbox Sign
FormFree
Help Scout
HubSpot Customer Platform
Insightly
Kommo
Magento
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
JungleWorks
Founded
2017
Country
United States
Website
jungleworks.com/hippo/
Vendor Details
Company Name
MortgageHippo
Founded
2013
Country
United States
Website
www.mortgagehippo.com
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Loan Origination
Amortization Schedule
Audit Trail
Closing Documents
Compliance Management
Customer Database
Digital Signature
Document Management
Fee Management
Loan Processing
Online Application
