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Description
What is the app for?
Hey,Listen! Companies can easily get feedback and ideas from clients. Clients can comment on and like ideas so that the company can know which ideas are most popular with its users.
Why would you need it?
It is essential if your company needs to quickly collect feedback from customers/users or discover which features/ideas are most popular among clients in order to implement them first.
Who is it for?
Software developers, small businesses, and marketers/product managers.
What makes it stand out among the crowd?
It's very easy to set it up. Sign up, create a board and send the link out to your clients. We only care about getting feedback from our clients.
What's next?
If the project is successful, we will listen to our clients and find out what their next steps are. But for now, we have the roadmap view, idea searching, and ideas grouping.
Description
Listen360 equips businesses with vital insights to enhance their decision-making processes and identify which elements of their customer experience require improvement and will yield the greatest impact. By providing real-time notifications about detractors and nightly summaries via email, Listen360 enables you to attentively engage with feedback, react promptly, and nurture customer loyalty that translates into personal endorsements from satisfied clients. Instead of evaluating loyalty based on a singular transaction, Listen360 tracks customer sentiment over an extended period, ensuring that you consistently provide an experience that fosters enduring loyalty and profitability. The Listen360 platform is designed for easy implementation and use across all locations and organizational levels, having successfully generated over 28 million customer insights for more than 40,000 businesses worldwide, ultimately driving growth and customer satisfaction. This comprehensive approach allows businesses to stay ahead of trends and continuously refine their strategies for optimal customer engagement.
API Access
Has API
API Access
Has API
Integrations
Blotout
Compete Club Management
Meltano
Procare
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ursa Minor
Founded
2018
Country
Mauritius
Website
heylisten.app/
Vendor Details
Company Name
Listen360
Country
United States
Website
www.listen360.com
Product Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Product Roadmap
Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content