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Average Ratings 44 Ratings
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Description
Heroix believes in simplifying IT monitoring. This helps our customers save time, money, and effort. Heroix has decades of experience in system management and knows what it takes for elegant, yet powerful IT solutions.
Our all-inclusive agentless monitoring system, Longitude, covers the entire technology stack, from physical to virtual, cloud to cloud, server to server, network to server, IT infrastructure to application.
Longitude is used in tens of thousands worldwide, in large and small enterprises. Longitude's intelligence and efficiency allow for better results and less effort. It also provides exceptional versatility to address unique management challenges and routine tasks, helping our customers save time as well as money.
To learn more - access our online demo environment at https://go.heroix.com/longitude-live-demo-and-download
Description
PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world.
PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.
API Access
Has API
No
API Access
Has API
Yes
![Work incidents from wherever you are (shown: Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])](http://a.fsdn.com/con/app/proj/pagerduty.s/screenshots/Screen%20Shot%202020-10-27%20at%209.49.18%20AM.png/max/max/1)
Integrations
Slack
Yes
Atomicwork
No
Check Point IPS
No
CtrlStack
No
Elecard StreamEye Studio
No
Firebase
No
Functionize
No
Hosted Graphite
No
IronWorker
No
Nobl9
No
Integrations
Slack
Yes
Atomicwork
Yes
Check Point IPS
Yes
CtrlStack
Yes
Elecard StreamEye Studio
Yes
Firebase
Yes
Functionize
Yes
Hosted Graphite
Yes
IronWorker
Yes
Nobl9
Yes
Pricing Details
$495/Annually
Longitude Enterprise Edition is licensed as an annual subscription. Pricing is based on the number of managed devices monitored, where a managed device is a physical or virtual Windows/Linux computer, an SNMP based network device, or a virtualization server (VMware or Hyper-V)
Please see https://www.heroix.com/longitude-pricing/ for details
Please see https://www.heroix.com/longitude-pricing/ for details
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Heroix
Founded
1975
Country
United States
Website
www.heroix.com
Vendor Details
Company Name
PagerDuty
Founded
2006
Country
United States
Website
www.pagerduty.com
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Yes
Diagnostic Tools
Yes
Full Transaction Diagnostics
No
Performance Control
Yes
Resource Management
Yes
Root-Cause Diagnosis
No
Server Performance
Yes
Trace Individual Transactions
No
Data Center Management
Audit Trail
No
Behavior-Based Acceleration
No
Cross Reference System
No
Device Auto Discovery
No
Diagnostic Testing
No
Import / Export Data
No
JCL Management
No
Multi-Platform
Yes
Multi-User
Yes
Power Management
No
Sarbanes-Oxley Compliance
No
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
No
Diagnostic Tools
Yes
IP Address Monitoring
Yes
Internet Usage Monitoring
No
Real Time Analytics
Yes
Resource Management
Yes
SLA Monitoring
Yes
Server Monitoring
Yes
Uptime Monitoring
Yes
Web Traffic Reporting
No
Server Management
CPU Monitoring
Yes
Credential Management
No
Database Servers
Yes
Email Monitoring
Yes
Event Logs
Yes
History Tracking
Yes
Patch Management
No
Scheduling
No
User Activity Monitoring
Yes
Virtual Machine Monitoring
Yes
Virtualization
Archiving & Retention
Yes
Capacity Monitoring
Yes
Data Mobility
No
Desktop Virtualization
Yes
Disaster Recovery
No
Namespace Management
No
Performance Management
Yes
Version Control
No
Virtual Machine Monitoring
Yes
Website Monitoring
Availability Testing
Yes
Event Logs
Yes
Event-Based Notifications
Yes
FTP Monitoring
Yes
Mail Server Monitoring
Yes
Maintenance Scheduling
Yes
Performance Metrics
Yes
Real Time Monitoring
Yes
Transaction Monitoring
Yes
Uptime Reporting
Yes
Product Features
DevOps
Approval Workflow
Yes
Dashboard
Yes
KPIs
Yes
Policy Management
Yes
Portfolio Management
Yes
Prioritization
Yes
Release Management
Yes
Timeline Management
Yes
Troubleshooting Reports
Yes
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
Yes
Disaster Recovery
Yes
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
Yes
Safety Management
Yes
Task Management
Yes
Ticket Management
Yes
Incident Response
Attack Behavior Analytics
No
Automated Remediation
No
Compliance Reporting
No
Forensic Data Retention
No
Incident Alerting
No
Incident Database
No
Incident Logs
No
Incident Reporting
No
Privacy Breach Reporting
No
SIEM Data Ingestion / Correlation
No
SLA Tracking / Management
No
Security Orchestration
No
Threat Intelligence
No
Timeline Analysis
No
Workflow Automation
No
Workflow Management
No
Issue Tracking
Assignment Management
No
Dashboard
No
Escalation Management
No
Issue Auditing
No
Issue Scheduling
Yes
Knowledge Base
No
Project Management
Yes
Recurring Issues
No
Scheduling
No
Task Management
No
IT Alerting
Alert Noise Reduction
Yes
Alert Routing
Yes
Dynamic Notifications
Yes
Enriched Incident Context
Yes
Escalation Policies
Yes
Incident History Audit
Yes
Multi-User Alerting
Yes
Multiple Alert Types
Yes
On-Call Management
Yes
Rich HTML Email Notifications
Yes
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
Yes
Cost Tracking
No
Depreciation Management
No
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
Yes
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
Yes
Software Inventory
No
User Activity Monitoring
Yes
IT Service
Contract Management
No
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
No
Release Management
Yes
Self Service Portal
No
Service Catalog
No
Service Reporting
Yes
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
No
Change Management
Yes
Configuration Management
No
Contract/License Management
Yes
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
No
Log Management
Archiving
No
Audit Trails
No
Compliance Reporting
No
Consolidation
No
Data Visualization
Yes
Event Logs
Yes
Network Logs
No
Remediation
Yes
Syslogs
No
Thresholds
No
Web Logs
No
Network Monitoring
Bandwidth Monitoring
No
Baseline Manager
No
Diagnostic Tools
Yes
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
Yes
Resource Management
No
SLA Monitoring
No
Server Monitoring
Yes
Uptime Monitoring
Yes
Web Traffic Reporting
No
SaaS Management
License Management
Yes
Onboarding
Yes
Renewal Management
Yes
SaaS Operations Management
Yes
Shadow IT Detection
Yes
Spend Management
Yes
Subscription Management
Yes
Usage Tracking / Analytics
Yes
Vendor Management
Yes
Server Management
CPU Monitoring
Yes
Credential Management
No
Database Servers
Yes
Email Monitoring
No
Event Logs
Yes
History Tracking
Yes
Patch Management
Yes
Scheduling
Yes
User Activity Monitoring
Yes
Virtual Machine Monitoring
No
Website Monitoring
Availability Testing
No
Event Logs
Yes
Event-Based Notifications
Yes
FTP Monitoring
No
Mail Server Monitoring
Yes
Maintenance Scheduling
No
Performance Metrics
No
Real Time Monitoring
Yes
Transaction Monitoring
No
Uptime Reporting
No
