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Description
As a digitally empowered outsourcing provider, we specialize in offering People as a Service solutions tailored for high-growth, innovative, and tech-savvy companies that aim to take charge of customer interactions, manage intricate tasks, and enhance their brand presence. Helpware envisions a future where consumer empowerment is paramount, delivering exceptional interaction experiences through seamlessly integrated human task services facilitated by APIs. We collaborate with some of the most dynamic and rapidly expanding brands globally to ensure the continuous delivery of outstanding customer experiences. Our comprehensive business process outsourcing services include a wide range of solutions designed to cultivate brand loyalty, such as call center operations, answering services, IT support, chat, technical assistance, and email management. Our inbound and outbound call center teams are meticulously crafted to support and evolve alongside your existing staff. By prioritizing investment in our people and organizational culture, we aim to provide better services and create custom teams tailored specifically for your needs. Our tech-enabled, motivated, and cohesive teams are dedicated to enhancing global customer engagement and satisfaction, ultimately driving your business forward. This commitment to excellence ensures that we not only meet but exceed the expectations of the brands we partner with.
Description
Slingshot has the ability to qualify, sell, and arrange your calls, leads, chats, and texts, effectively transforming them into tangible revenue. As a staggering 70 – 90% of sales occur via phone, with 25% taking place during after-hours and weekends, it’s crucial to be proactive rather than reactive. We ensure you respond promptly and efficiently, around the clock. Our skilled agents embody your brand while utilizing a comprehensive software platform tailored specifically for home services. We can handle the complete sales process, set up on-site quotes, or qualify leads before passing them on to your sales team. Our sales agents, trained in the industry, are available 24/7 to qualify, sell, and schedule. We seamlessly integrate with numerous existing CRMs or can collaborate directly with your customer management system. Elevate your customer experience by providing the five-star service they expect, all while benefiting from Slingshot’s friendly agents' constant availability. By choosing to partner with Slingshot for your outbound sales, you have the opportunity to potentially increase your annual sales by 40%, making it an undeniably smart choice for your business's future growth. Additionally, our commitment to excellence ensures that your clients receive the best possible service every time they reach out.
API Access
Has API
API Access
Has API
Integrations
Amazon Redshift
Box
Confluence
Facebook
Freshdesk
Freshservice
Google Analytics
Google Cloud BigQuery
Gorgias
Groove
Integrations
Amazon Redshift
Box
Confluence
Facebook
Freshdesk
Freshservice
Google Analytics
Google Cloud BigQuery
Gorgias
Groove
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$150 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Helpware
Founded
2015
Country
United States
Website
www.helpware.com
Vendor Details
Company Name
Slingshot
Country
United States
Website
www.getslingshot.com