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features
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

With HelpSquad, you'll never overlook a potential lead again, as our chat agents are dedicated to capturing leads 24/7. Upon signing up for HelpSquad, our team will thoroughly familiarize themselves with your business to ensure that your customers receive unparalleled support. We excel at responding to customer inquiries in real-time, effectively turning questions into sales opportunities. If your team prefers to manage chats during regular business hours, our agents are ready to take over during evenings and weekends, ensuring no chat goes unanswered! We’re also significantly more cost-effective than employing a full-time receptionist, with our services starting at just $185 per month. HelpSquad’s vision is to deliver exceptional, affordable, and customized 24/7 customer support to businesses of all shapes and sizes, across various industries. Our commitment includes training the chat support agents tailored specifically for your business, providing you with the reassurance that they will be available to assist your customers at all times. By choosing HelpSquad, you can focus on growing your business while we handle your customer interactions seamlessly.

Description

TxtSquad, a cloud-based platform for text messaging, is designed to support two-way communication, automated messages, and mass broadcasts. TxtSquad gives you all the tools to improve engagement. Our platform allows you manage all your text messaging requirements in one convenient place. Send and receive two-way text messages from your clients, team members, or customers. Our advanced automation features allow you to send personalized messages to specific times or in response certain actions. With just a few mouse clicks, you can send a mass text message to your entire audience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Facebook Messenger Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Salesforce No 
Zapier No 

Integrations

Facebook Messenger No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Salesforce Yes 
Zapier Yes 

Pricing Details

$185 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HelpSquad

Founded

2014

Country

United States

Website

helpsquad.com

Vendor Details

Company Name

TxtSquad

Founded

2020

Country

Canada

Website

txtsquad.com

Product Features

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win Yes 

Alternatives

Alternatives