Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With HelpSquad, you'll never overlook a potential lead again, as our chat agents are dedicated to capturing leads 24/7. Upon signing up for HelpSquad, our team will thoroughly familiarize themselves with your business to ensure that your customers receive unparalleled support. We excel at responding to customer inquiries in real-time, effectively turning questions into sales opportunities. If your team prefers to manage chats during regular business hours, our agents are ready to take over during evenings and weekends, ensuring no chat goes unanswered! We’re also significantly more cost-effective than employing a full-time receptionist, with our services starting at just $185 per month. HelpSquad’s vision is to deliver exceptional, affordable, and customized 24/7 customer support to businesses of all shapes and sizes, across various industries. Our commitment includes training the chat support agents tailored specifically for your business, providing you with the reassurance that they will be available to assist your customers at all times. By choosing HelpSquad, you can focus on growing your business while we handle your customer interactions seamlessly.
Description
TxtSquad, a cloud-based platform for text messaging, is designed to support two-way communication, automated messages, and mass broadcasts. TxtSquad gives you all the tools to improve engagement.
Our platform allows you manage all your text messaging requirements in one convenient place. Send and receive two-way text messages from your clients, team members, or customers. Our advanced automation features allow you to send personalized messages to specific times or in response certain actions. With just a few mouse clicks, you can send a mass text message to your entire audience.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Facebook Messenger
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Salesforce
No
Zapier
No
Integrations
Facebook Messenger
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Salesforce
Yes
Zapier
Yes
Pricing Details
$185 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HelpSquad
Founded
2014
Country
United States
Website
helpsquad.com
Vendor Details
Company Name
TxtSquad
Founded
2020
Country
Canada
Website
txtsquad.com
Product Features
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
Yes