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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

With HelpSquad, you'll never overlook a potential lead again, as our chat agents are dedicated to capturing leads 24/7. Upon signing up for HelpSquad, our team will thoroughly familiarize themselves with your business to ensure that your customers receive unparalleled support. We excel at responding to customer inquiries in real-time, effectively turning questions into sales opportunities. If your team prefers to manage chats during regular business hours, our agents are ready to take over during evenings and weekends, ensuring no chat goes unanswered! We’re also significantly more cost-effective than employing a full-time receptionist, with our services starting at just $185 per month. HelpSquad’s vision is to deliver exceptional, affordable, and customized 24/7 customer support to businesses of all shapes and sizes, across various industries. Our commitment includes training the chat support agents tailored specifically for your business, providing you with the reassurance that they will be available to assist your customers at all times. By choosing HelpSquad, you can focus on growing your business while we handle your customer interactions seamlessly.

Description

SquadPod brings people together to accomplish things. Squads are people who share a common interest. These people are called pods and they are where the action takes place. You can make video calls, chat, send files, and assign tasks to reach your goals. One simple app allows you to stay on top of your day. You can decide who has access to what and how. Security and privacy are important. You can also control how and when you receive notifications. SquadPod can be used for your family, business, or sports team, or any other area where you want to make things happen.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger Yes 

Integrations

Facebook Messenger No 

Pricing Details

$185 per month
Free Trial Yes 
Free Version No 

Pricing Details

$0.99 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HelpSquad

Founded

2014

Country

United States

Website

helpsquad.com

Vendor Details

Company Name

SquadPod

Founded

2019

Country

United States

Website

squadpod.com

Product Features

Product Features

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging No 
Employee Directory No 
Event Calendar No 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

File Sharing

Audit Trail No 
Chat / Messaging Yes 
Collaboration Yes 
Document Management Yes 
Drag & Drop Yes 
Electronic Signature No 
Encryption No 
File Synchronization No 
Search Yes 
User Management Yes 
Version Control Yes 
Workflow Management Yes 

Project Management

Agile Methodologies No 
Budget Management No 
Client Portal No 
Collaboration Tools No 
Cost-to-Completion Tracking No 
Customizable Templates No 
Gantt Charts No 
Idea Management No 
Kanban Board No 
Milestone Tracking No 
Portfolio Management No 
Resource Management No 
Time & Expense Tracking No 
Traditional Methodologies No 

Task Management

Collaboration No 
Create Subtasks No 
Gamification No 
Gantt Charts No 
Mobile Access No 
Percent-Complete Tracking No 
Progress Tracking No 
Recurring Tasks No 
Reporting/Analytics No 
Spreadsheet View No 
Task Board View No 
Task Planning No 
Task Scheduling No 
Task Tracking No 
Time Tracking No 
To-Do List View No 

Team Communication

Activity / News Feed No 
Audio Calls No 
Calendar Management No 
Chat / Messaging No 
Discussion Threads No 
File Sharing No 
Mobile Access No 
Push Notifications No 
Search No 
Surveys & Feedback No 
Task Management No 
Video Conferencing No 

Alternatives

Alternatives