Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Hosted knowledge base software for creating a private or public knowledge base.
You can create a great support center. In minutes, you can create a beautiful FAQ and help site. Your users deserve it.
HelpSite offers you...
Support site with FAQs and knowledge base.
It's mobile-friendly, beautiful, and searchable so customers can quickly find the answers they need.
Smart contact form that automatically suggests articles as the user types.
Users receive their questions faster and support agents are able to save time.
An admin interface that is super easy to use to create knowledge base articles quickly and easily.
Your help site can be filled with helpful information and answers to common questions. Our hosted knowledge base software handles all the rest.
Description
Collaborate with your team by creating, modifying, and sharing articles effortlessly. You can easily drag and drop files or link your content from G Suite and other sources. Keep all your articles and documents neatly organized in one central location. Enhance organization through collections and improve discoverability with the use of tags. Utilize Slack to share articles and files seamlessly with your teammates. Begin your journey by downloading Papermind and logging in via Slack. Craft visually appealing articles with our user-friendly text editor. The formatting toolbar allows you to customize styles, insert links, and much more. Ensure a fantastic reading experience for your team by incorporating images, linking to various files, and adding external links as needed. Foster meaningful connections between articles through tagging, enabling you to create impactful content collections. Simply drag and drop multiple files, documents, or media into Papermind in one go, and we’ll take care of the rest. Our comprehensive global search will index all your material, allowing you to search for your files, media, and links by simply entering a keyword. Experience the convenience of organized content at your fingertips.
API Access
Has API
API Access
Has API
Pricing Details
$14.99/month
We offer a Free version and paid versions at $14.99/month and $49.99/month, as well as custom Enterprise pricing. Paid monthly or annual discounts available.
Free Trial
Free Version
Pricing Details
$19 per 10 users per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HelpSite
Founded
2014
Country
United States
Website
helpsite.com
Vendor Details
Company Name
Papermind
Website
www.papermind.co
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal