Dedox Description

Dedox is a web-based platform designed for teams to create comprehensive knowledge bases, including customer help centers, internal wikis, and product documentation. Users have the ability to upload various document formats, such as PDFs and Word files, and leverage AI technology to generate drafts of articles and categories. Teams can collaborate by reviewing and editing these drafts, incorporating their branding, and ultimately publishing them on either a Dedox subdomain or a custom domain of their choice. The published help centers feature article searches, feedback mechanisms, and analytics to track views and user searches. Various plan features facilitate team collaboration, support private knowledge bases, offer export options, provide REST API access, enable custom domain integration, and allow for Zapier automations, webhooks, and Model Context Protocol connections for AI assistants. Dedox is particularly beneficial for software and SaaS companies, support teams, and organizations that need to manage both customer-facing and internal documentation effectively. The platform offers a range of plans with varying usage limits and features, including a free tier alongside paid subscription options. Additionally, Dedox continues to evolve, ensuring that it meets the diverse needs of its users.

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Pricing

Pricing Starts At:
£0/month
Pricing Information:
Free plan available. Starter 29 GBP per month, Team 59 GBP per month, Pro 99 GBP per month, Enterprise from 299 GBP per month. Monthly plans have a 14-day free trial.
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, Dedox has an API
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Company Details

Company:
Dedox
Year Founded:
2025
Headquarters:
United Kingdom
Website:
dedox.ai
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Media

Dedox AI knowledge-base creation form with topic, article count, writing tone, and document-upload fields.

Dedox AI knowledge-base creation form with topic, article count, writing tone, and document-upload fields.

Dedox AI knowledge-base creation form with topic, article count, writing tone, and document-upload fields. Branded knowledge-base search interface showing results for “vat.” Branded help-center article page for repressurising a combi boiler. Dedox homepage: turn the docs you already have into a help centre Example help centre built with Dedox, with categories and search A published help article with contents and breadcrumbs
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support

Dedox Features and Options

Dedox User Reviews

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