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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

Description

ShelfSync is a comprehensive wholesale synchronization platform designed to seamlessly integrate with your current ERP system or function independently, ensuring your product listings, inventory levels, customer accounts, and pricing remain consistent across all sales channels. Whether you implement account-specific wholesale discounts, volume pricing tiers, or standard retail rates, ShelfSync efficiently delivers the appropriate data to platforms such as Shopify, WooCommerce, Amazon, and eBay in real time, ensuring that any sale made is instantly reflected in your inventory across all platforms. On the order management side, ShelfSync aggregates every order from each connected channel and forwards it to your ERP in the exact format required, eliminating the need for manual data entries, reformatting tasks, and interruptions to your team's established workflow. This makes it an essential tool for wholesalers and multi-channel retailers who have surpassed the capabilities of makeshift solutions, as ShelfSync acts as the vital link that unifies their operations. Ultimately, it streamlines processes, enhances efficiency, and facilitates growth for businesses looking to optimize their multi-channel selling experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Abhisi Help Desk Yes 
Amazon No 
Chatra Yes 
Continually Yes 
Crisp Yes 
Customerly Yes 
Dashly Yes 
Facebook Messenger Yes 
Freshchat Yes 
Freshdesk Yes 
Gorgias Yes 
Help Scout Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Kayako Yes 
Shopify No 
Zendesk Yes 
tawk.to Yes 

Integrations

Abhisi Help Desk No 
Amazon Yes 
Chatra No 
Continually No 
Crisp No 
Customerly No 
Dashly No 
Facebook Messenger No 
Freshchat No 
Freshdesk No 
Gorgias No 
Help Scout No 
HubSpot Customer Platform No 
Intercom No 
Kayako No 
Shopify Yes 
Zendesk No 
tawk.to No 

Pricing Details

$25 per month
Free Trial No 
Free Version No 

Pricing Details

£82/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HelpShelf

Country

United Kingdom

Website

helpshelf.co

Vendor Details

Company Name

HelloHorizon

Founded

2023

Country

United Kingdom

Website

hellohorizon.uk

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

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