Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Helix leverages conversational data collection to interact with guests during their entire stay, collecting valuable insights while ensuring a seamless, contactless communication experience. Tailored for frontline personnel, Helix efficiently categorizes feedback and inquiries by sentiment and topic, prioritizing urgent matters that need quick resolution. This allows your team to collaborate in real-time, addressing guest needs promptly while they are still on-site. With various notification options, task delegation, and SMS-based teamwork features, Helix streamlines the entire process from check-in to check-out. By automating these interactions, Helix empowers you to concentrate on essential tasks such as promoting additional services, encouraging positive reviews, and enhancing transient occupancy rates. Ultimately, this innovative solution not only enriches the guest experience but also drives operational efficiency for hospitality staff.
Description
Wind River®, Helix™, Virtualization Platform consolidates multiOS and mixed-criticality apps onto a single edge computing software platform. This simplifies, secures, and future-proofs critical infrastructure solutions in aerospace, defense, industrial and medical markets. Industries must adapt quickly to cloud deployment and modern software while still maintaining their legacy software. Helix Platform allows legacy software, while being run alongside new applications, to be preserved. It also provides all the benefits and consistency of a scalable, agile platform across a wide range edge devices. Highly regulated applications require robust space and time partitioning. Multiple workloads can be combined without certification.
API Access
Has API
API Access
Has API
Integrations
Check Point IPS
Check Point Infinity
Rapita Verification Suite
VxWorks
Integrations
Check Point IPS
Check Point Infinity
Rapita Verification Suite
VxWorks
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MicroMetrics
Founded
2013
Country
Canada
Website
micrometrics.com/hospitality/
Vendor Details
Company Name
Wind River
Founded
1981
Country
United States
Website
www.windriver.com/products/helix
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis