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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Helix leverages conversational data collection to interact with guests during their entire stay, collecting valuable insights while ensuring a seamless, contactless communication experience. Tailored for frontline personnel, Helix efficiently categorizes feedback and inquiries by sentiment and topic, prioritizing urgent matters that need quick resolution. This allows your team to collaborate in real-time, addressing guest needs promptly while they are still on-site. With various notification options, task delegation, and SMS-based teamwork features, Helix streamlines the entire process from check-in to check-out. By automating these interactions, Helix empowers you to concentrate on essential tasks such as promoting additional services, encouraging positive reviews, and enhancing transient occupancy rates. Ultimately, this innovative solution not only enriches the guest experience but also drives operational efficiency for hospitality staff.

Description

Welcome to a new era of seamless check-in experience! Tabhotel is dedicated to transforming the hospitality and healthcare sectors by eliminating the frustrations of check-in procedures. Say goodbye to long waits and embrace peace of mind with our robust health and safety protocols. Increase your sales of products and services while ensuring secure transactions. Elevate the guest experience through tailored interactions, fostering genuine human connections when it matters most. By automating routine, low-value tasks, we enable you to focus on what truly enhances guest satisfaction. Our innovative technology crafts smart omnichannel journeys that delight visitors at every turn. With our solutions, you and your teams can offer an unparalleled check-in experience, streamlining operations while being available for your customers precisely when they need assistance. For the first time ever, our cloud platform empowers you to create, execute, and oversee custom check-in experiences that align perfectly with your brand identity, facilities, and target audience. It’s all about making the process simple, efficient, and user-friendly. Surpass customer expectations with a mobile, contactless check-in and check-out system that redefines convenience. Let us inspire your guests with an extraordinary journey that resonates with your brand's essence and values.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MicroMetrics

Founded

2013

Country

Canada

Website

micrometrics.com/hospitality/

Vendor Details

Company Name

Tabhotel

Founded

2016

Country

France

Website

tabhotel.com/en/

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

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