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Average Ratings 0 Ratings
Description
Helix leverages conversational data collection to interact with guests during their entire stay, collecting valuable insights while ensuring a seamless, contactless communication experience. Tailored for frontline personnel, Helix efficiently categorizes feedback and inquiries by sentiment and topic, prioritizing urgent matters that need quick resolution. This allows your team to collaborate in real-time, addressing guest needs promptly while they are still on-site. With various notification options, task delegation, and SMS-based teamwork features, Helix streamlines the entire process from check-in to check-out. By automating these interactions, Helix empowers you to concentrate on essential tasks such as promoting additional services, encouraging positive reviews, and enhancing transient occupancy rates. Ultimately, this innovative solution not only enriches the guest experience but also drives operational efficiency for hospitality staff.
Description
Welcome to a new era of seamless check-in experience! Tabhotel is dedicated to transforming the hospitality and healthcare sectors by eliminating the frustrations of check-in procedures. Say goodbye to long waits and embrace peace of mind with our robust health and safety protocols. Increase your sales of products and services while ensuring secure transactions. Elevate the guest experience through tailored interactions, fostering genuine human connections when it matters most. By automating routine, low-value tasks, we enable you to focus on what truly enhances guest satisfaction. Our innovative technology crafts smart omnichannel journeys that delight visitors at every turn. With our solutions, you and your teams can offer an unparalleled check-in experience, streamlining operations while being available for your customers precisely when they need assistance. For the first time ever, our cloud platform empowers you to create, execute, and oversee custom check-in experiences that align perfectly with your brand identity, facilities, and target audience. It’s all about making the process simple, efficient, and user-friendly. Surpass customer expectations with a mobile, contactless check-in and check-out system that redefines convenience. Let us inspire your guests with an extraordinary journey that resonates with your brand's essence and values.
API Access
Has API
API Access
Has API
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MicroMetrics
Founded
2013
Country
Canada
Website
micrometrics.com/hospitality/
Vendor Details
Company Name
Tabhotel
Founded
2016
Country
France
Website
tabhotel.com/en/
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Kiosk
Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access
Patient Portal
Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations