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ease
features
design
support

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Description

The best way to retain employees is always to know how they feel and what they think, as it affects the way they show up at work. HeartCount gives you those answers and more. Our approach begins with weekly pulse surveys featuring concise, rotating, and science-backed questions, covering vital engagement categories to ensure a comprehensive understanding of employee sentiment. HeartCount proactively identifies employees at high risk of leaving, delivering actionable recommendations and strategic steps to tackle these challenges. This enables leadership to grasp the factors that influence employee engagement while giving employees a secure outlet to express their honest opinions, whether openly or anonymously. With HeartCount, organizations are not just observing employee engagement; they are actively enhancing it.

Description

The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack
HubSpot CRM
HubSpot Customer Platform
Microsoft Entra
Microsoft Teams
Paycor
Salesforce
ServiceNow
Shopify

Integrations

Slack
HubSpot CRM
HubSpot Customer Platform
Microsoft Entra
Microsoft Teams
Paycor
Salesforce
ServiceNow
Shopify

Pricing Details

€2.5 per employee per month
Free Trial
Free Version

Pricing Details

$23.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HeartCount

Founded

2001

Country

Denmark

Website

heartcount.com

Vendor Details

Company Name

Surveyapp

Country

United Kingdom

Website

www.surveyapp.io

Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

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