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Description
HarrisData presents three distinct CRM modules tailored to enhance organizational functionality. CustomerFirst® equips various departments with essential support, help desk, and quality tracking tools to effectively manage customer data within their specific contexts. This solution efficiently oversees the workflow from the moment a request or issue is logged until it reaches resolution. SalesFirst® is engineered to aid businesses in organizing their sales teams, prospects, and clientele. This vital resource for sales representatives gathers all pertinent historical and critical information about potential clients, while also allowing for the tracking of competitive data to refine sales strategies based on market competition. Lastly, WebFirst® enables customers to access, modify, and create support tickets online at any time, providing them with 24/7/365 convenience. Additionally, this module facilitates the downloading of software updates directly from the web, ensuring that users have the latest tools at their fingertips whenever necessary.
Description
The AI operations desk for buildings efficiently manages every communication—be it calls, texts, emails, or WhatsApp messages—from tenants, potential renters, and facility teams around the clock, ensuring comprehensive resolution of each inquiry.
Key Features
Omnichannel intake allows a single AI to effortlessly manage phone calls, SMS, emails, and WhatsApp interactions.
Auto-triage capabilities enable the immediate classification of requests related to maintenance, leasing, applicants, and policies.
Complete resolution processes involve dispatching vendors, scheduling property viewings, and providing follow-ups until all matters are completely resolved.
Configurable autonomy allows users to establish vendor limits and escalation protocols, ensuring that human intervention is reserved for crucial decisions, informed by comprehensive history and imagery.
Rapid onboarding means the system can be operational within hours, eliminating the need for data migration, installations, or extensive IT projects.
Ideal Users
This service is perfect for property managers, facility teams, and real estate brokerages overseeing residential, mixed-use, or commercial properties.
Operational Hours
The AI operations desk is available 24/7 throughout the year, including during evenings, weekends, and holidays, guaranteeing consistent support at all times. Additionally, this reliability enhances tenant satisfaction and streamlines property management efforts.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HarrisData
Founded
1972
Country
United States
Website
www.harrisdata.com/software/crm
Vendor Details
Company Name
Kreedl AI
Founded
2026
Country
Czech Republic
Website
www.kreedl.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management