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features
design
support

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Description

Happyforce serves as a platform for anonymous and open feedback, fostering ongoing dialogues between employees and managers on significant topics. It gathers various forms of feedback, including Recognition, Thankfulness, Suggestions, Areas of Improvement, and general insights. This innovative system enables the identification of pertinent subjects and processes through real-time data analysis, empowering managers to prioritize and enhance workplace practices. By facilitating sincere and transparent communication, Happyforce strengthens the connection between organizations and their workforce. Operating through a mobile application, it offers a straightforward and anonymous user experience that mirrors social media dynamics while ensuring complete transparency. This approach aids companies in cultivating a more open and robust organizational culture. But how is this achieved? It is accomplished through a user-friendly app that encourages employees to engage daily, sharing their feelings and thoughts. Our operational model hinges on four essential components integrated within the same platform, ensuring a cohesive experience for all users.

Description

The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams
Slack
HubSpot CRM
HubSpot Customer Platform
Salesforce
ServiceNow
Shopify

Integrations

Microsoft Teams
Slack
HubSpot CRM
HubSpot Customer Platform
Salesforce
ServiceNow
Shopify

Pricing Details

€100 per month
Free Trial
Free Version

Pricing Details

$23.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Happyforce

Founded

2014

Country

Spain

Website

myhappyforce.com/en/

Vendor Details

Company Name

Surveyapp

Country

United Kingdom

Website

www.surveyapp.io

Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives