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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Happy Schedule is a workforce management solution designed with a focus on human needs, specifically tailored for customer support teams. Optimize your scheduling to best fit your requirements and achieve your coverage targets without confining employees to fixed work hours, utilizing an intuitive interface that simplifies adjustments. Life's unpredictability is acknowledged, allowing you to maintain equilibrium with a system that adapts to unexpected changes and irregularities in scheduling. In a world where your workplace is decentralized, having an integrated calendar is essential to accommodate the workday for your remote team, regardless of when their day begins or ends. This flexibility ensures that all team members can stay aligned and productive, fostering a collaborative environment.

Description

Your staff can conveniently access their personal application via mobile devices, enabling them to check their upcoming schedules, log their hours, monitor certification status, and communicate with colleagues through an integrated messaging system. Additionally, setting up a kiosk at your workplace allows employees to clock in and out from specific locations, and you can install as many kiosks as needed across various sites, even nationally. You'll receive immediate notifications whenever employees clock in or out, keeping you updated on their shift times. Furthermore, you have the capability to determine which employees can utilize this feature, making management simpler and more efficient. You can effortlessly oversee demographic data, pay rates, time-off requests, certification details, absences, and a wide range of other employee-related information. This comprehensive system streamlines the entire process of workforce management while ensuring that you remain informed and in control.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$5 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Automattic

Founded

2005

Country

United States

Website

happy.tools/

Vendor Details

Company Name

amberlamps

Founded

2015

Country

United States

Website

amberlamps.io

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Product Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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