Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Effortless customer support tailored for smaller teams. Streamline your communication by managing all customer emails through one convenient application, saving time and enhancing engagement. We advocate for email-centric support as it fosters a more sustainable approach for smaller groups, unlike live chat systems that impose heavy expectations on your staff and can lead to customer frustration due to delayed responses. Recognizing that many email ticketing solutions fall short, we created Happi to deliver a delightful user experience. It offers just the right features to ensure swift and efficient responses, resulting in a user-friendly interface. Maintain team alignment with every interaction stored securely in one place, enabling any team member to access the complete history of customer interactions and collaborate to deliver outstanding service. Happi is built as free, open-source software, allowing you the flexibility to run it on your own servers or opt for our affordable cloud-based service. Regardless of your hosting choice, our commitment to transparency is reflected in our public codebase, ensuring you have full insight into our platform. This unique approach not only empowers your team but also builds trust with your customers.

Description

Voys offers innovative telephony solutions designed to enhance the experience of both businesses and their customers in the Netherlands. By providing internet-based fixed telephony, the need for on-site telephone exchanges is eliminated, granting you complete control and access to exceptional support, which translates to true freedom. Catering to small and medium enterprises with 1 to 100 workstations, Voys serves a diverse range of businesses, from plumbers to law firms and webshops to greengrocers, delivering customized solutions for every industry. For larger organizations with 101 to 5,000 workstations, Voys provides comprehensive communication systems, accommodating everything from airports to hotel chains and municipalities to international wholesalers. The combination of cutting-edge technology and outstanding service results in satisfied customers, which is the hallmark of Voys. Ultimately, Voys ensures your business maintains connectivity and accessibility for your clients, doing so in a distinctive manner that sets it apart from the competition.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$11.88 per month
Free Trial
Free Version

Pricing Details

€12.50 per 4 users, per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Happi

Country

United States

Website

happi.team/

Vendor Details

Company Name

Voys

Founded

2006

Country

Netherlands

Website

www.voys.nl/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Alternatives

Alternatives

Enchant Reviews

Enchant

Senvee
PBXware Reviews

PBXware

Bicom Systems
EvantoDesk Reviews

EvantoDesk

Evanto
PBXact Cloud Reviews

PBXact Cloud

Sangoma Technologies