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Description
Effortless customer support tailored for smaller teams. Streamline your communication by managing all customer emails through one convenient application, saving time and enhancing engagement. We advocate for email-centric support as it fosters a more sustainable approach for smaller groups, unlike live chat systems that impose heavy expectations on your staff and can lead to customer frustration due to delayed responses. Recognizing that many email ticketing solutions fall short, we created Happi to deliver a delightful user experience. It offers just the right features to ensure swift and efficient responses, resulting in a user-friendly interface. Maintain team alignment with every interaction stored securely in one place, enabling any team member to access the complete history of customer interactions and collaborate to deliver outstanding service. Happi is built as free, open-source software, allowing you the flexibility to run it on your own servers or opt for our affordable cloud-based service. Regardless of your hosting choice, our commitment to transparency is reflected in our public codebase, ensuring you have full insight into our platform. This unique approach not only empowers your team but also builds trust with your customers.
Description
The entire recruitment journey, from initial registration to final placement, is seamlessly facilitated through IQX. Our user-friendly search and selection features, coupled with advanced compliance management and communication tools, ensure satisfaction for recruiters, clients, and candidates alike. By optimizing your recruiter's time, you can eliminate unnecessary expenses. IQX collaborates with you to document your internal workflows and identify areas where precious time is being wasted. We then implement solutions that automate tedious tasks, resulting in a significant reduction in administrative time. Whether you're a small venture with big aspirations or a large enterprise experiencing rapid growth, IQX adapts to your evolving needs. Our inherent flexibility allows for easy customization of reports and functionalities, providing tailored support to help you meet your objectives and reach your targets. By automating manual processes, IQX empowers your consultants to focus on more critical tasks, enhancing overall efficiency and productivity. This transformation not only streamlines operations but also fosters an environment where your team can thrive and excel.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$11.88 per month
Free Trial
Free Version
Pricing Details
$1 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Happi
Country
United States
Website
happi.team/
Vendor Details
Company Name
IQX
Founded
1995
Country
United Kingdom
Website
www.iqx.co.uk
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Recruiting
Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal