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Description
HaloPOS serves as a comprehensive platform for point-of-sale and venue operations tailored specifically to the hospitality sector in Australia. It seamlessly integrates various functions such as counter and table ordering, QR code and online pickup orders, kitchen display systems, printer routing, EFTPOS payment reconciliation, as well as the management of menus and reporting for sales, GST, and BAS. This versatile system caters to a wide array of establishments including restaurants, cafés, takeaway spots, bars, pubs, and hotel food-and-beverage services. The compatibility of tablets, printers, and payment terminals is determined by the specific requirements of each venue. Those utilizing cloud-hosted plans must ensure they have internet access, while those with an on-site license can operate the POS locally on a mini PC, keeping in mind that card authorization and cloud connectivity have distinct requirements. Additionally, an optional Voice AI feature can handle phone inquiries and menu-related questions, prepare drafts for pickup orders for staff to review, and facilitate communication among staff members. This Voice AI service is billed separately according to trading days and venue specifics. Furthermore, HaloPOS offers assistance with menu configuration, hardware evaluations, and the transition process, ensuring a smooth implementation for all users.
Description
Otto serves as an AI phone assistant tailored for the hospitality industry, designed to efficiently handle every incoming call, take food orders, manage reservations, and respond to customer inquiries, thereby allowing staff to concentrate on their guests within the establishment. More than just a basic answering service, Otto functions as an always-available digital team member that engages in natural phone conversations, accurately captures comprehensive orders, books tables, addresses frequently asked questions, and escalates more complex issues as necessary. This innovative assistant seamlessly integrates with a venue’s existing phone line and connects with CRM systems, ordering processes, and kitchen workflows, transforming each interaction into a standard operational activity rather than an additional manual chore. Furthermore, Otto can be customized to reflect the unique brand voice of each venue, ensuring that restaurants, cafés, bars, and takeaway establishments deliver a consistent and high-quality customer experience while leveraging the capabilities of AI technology. By incorporating Otto, venues not only enhance efficiency but also foster a stronger connection with their patrons.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
Core POS pricing is quoted per venue. Pay-as-you-go and subscription plans are cloud-hosted; subscription terms may be monthly or annual. An on-site licence is available as a one-time fee and runs locally on a mini PC. Hardware, setup and card-processing charges are quoted separately. Optional Voice AI costs AUD $7 per trading day per venue, including GST; closed days are free.
Free Trial
No
Free Version
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HaloPOS
Founded
2026
Country
Australia
Website
www.halopos.store/
Vendor Details
Company Name
Otto
Founded
2025
Country
Australia
Website
callotto.ai/
Product Features
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
No
Order Management
No
Reporting/Analytics
No
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No
Product Features
Alternatives
No Alternatives
