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Description
Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy.
Are you not yet a customer? Visit www.guestmeter.com to request a demo.
The key features of Guestmeter app are:
SOLUTION FOR GUEST SATISFACTION QUESTION
- Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.
Description
Yelp Guest Manager is an all-encompassing platform aimed at simplifying the operations of restaurants and hospitality venues, significantly improving the guest journey from the moment of booking to the time they are seated. By integrating sophisticated waitlist management, online reservations, and effective communication tools, it enables establishments to adeptly oversee guest traffic and shorten wait times. With functionalities such as instant updates on table availability, customizable booking options, and automated notifications, it facilitates optimal seating arrangements while reducing occurrences of no-shows. Furthermore, Yelp Guest Manager connects with Yelp’s extensive user community, allowing businesses to draw in more patrons through effortless online booking. Beyond enhancing operational productivity, it also provides valuable insights into customer preferences and feedback, equipping businesses to offer outstanding service and foster enduring relationships with their clientele. Ultimately, this platform serves as a vital resource for businesses looking to thrive in a competitive market, ensuring they can meet and exceed guest expectations consistently.
API Access
Has API
API Access
Has API
Integrations
Axis LMS
Chargebee
Clock PMS+
Cloudbeds
Facebook
Google
Google Maps
Mews
Olo
PayPal
Integrations
Axis LMS
Chargebee
Clock PMS+
Cloudbeds
Facebook
Google
Google Maps
Mews
Olo
PayPal
Pricing Details
$49/monthly/per property
Free Trial
Free Version
Pricing Details
$129 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Guestmeter
Founded
2019
Country
Turkey
Website
www.guestmeter.com
Vendor Details
Company Name
Yelp
Founded
2004
Country
United States
Website
restaurants.yelp.com/products/yelp-guest-manager/
Product Features
Car Rental
Billing & Invoicing
Fines Management
Fleet Management
Quotes / Estimates
Rate Tables
Reservations Management
Split Billing
Vehicle Tracking
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Hostel Management
Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking
