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Description
Guestara is an innovative platform that leverages AI technology to enhance guest management for hotels, resorts, hostels, short-term rentals, and expanding hotel chains by digitizing and optimizing the entire guest experience, from the initial booking to the period following their stay. Instead of replacing a property's existing management system, it integrates seamlessly, providing a contemporary interface that complements the tools hotels already utilize.
Key functionalities of Guestara include rapid, contactless check-in through AI-driven ID scanning in approximately 30 seconds, alongside user-friendly registration options via self-service kiosks and tablets; a fully operational AI chatbot that is available around the clock and tailored to the specific data of each property; and a consolidated inbox that merges communications from WhatsApp, email, SMS, and social media into a single, accessible view. Additionally, the platform features AI-enhanced upselling opportunities, in-room dining and food & beverage ordering, integrated payment solutions, automated collection of guest reviews, tracking of guest sentiments, keyless entry compatible with over 50 smart lock brands, and a personalized guest application hosted on the hotel's own website, ensuring a cohesive and modern guest experience. This comprehensive approach not only streamlines operations but also enriches the overall guest interaction, making it a vital tool for modern hospitality management.
Description
Hop is an all-in one hotel Property Management System provider.
Our cloud-based, responsive platform enables hoteliers to manage their properties, employees, and daily operations more efficiently, cost-effectively, and with greater efficiency.
All your operations can be managed in one place using our COMMISSION-FREE Booking Engine, Channel Manager CRM, Events Manager, Revenue and Reporting features, as well as a range of contactless tools, including a hotel app and branded hotel app.
For total peace of mind, our UK-based technical and customer service teams are available 24/7.
Hop can help you achieve your goals, whether you're a B&B or guest house, independent hotel or group or chain anywhere in this world.
Contact us to schedule a demo online, free of charge and without obligation.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Cloudbeds
Clover
Elavon
Fiserv
NetSuite
QuickBooks Accountants
ResDiary
SiteMinder
SynXis
Tevalis
Integrations
Cloudbeds
Clover
Elavon
Fiserv
NetSuite
QuickBooks Accountants
ResDiary
SiteMinder
SynXis
Tevalis
Pricing Details
$99/month
Free Trial
Free Version
Pricing Details
£150.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Vendor Details
Company Name
Hop
Founded
2017
Country
United Kingdom
Website
www.hopsoftware.com
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Alternatives
No Alternatives
