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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Utilize GuestRevu to effortlessly collect insights from your guests while effectively managing your reputation online. Our platform equips you with essential tools and data to engage with your guests, learn from their feedback, and capitalize on their experiences. Gain a deeper understanding of your guests' perspectives through tailored surveys and feedback forms. With branded surveys that embody your identity and customizable questions, you can extract the specific information you seek. Eliminate the hassle of searching for reviews and streamline your online reputation management. We aggregate reviews from leading review platforms into a single dashboard, providing a comprehensive view of guest sentiments expressed across various sites. Boost your online review count by integrating with Google and TripAdvisor, allowing guests to easily leave feedback directly through your surveys. This seamless process not only enhances your review volume but also bolsters your rankings. Additionally, stay on top of operations, maintenance, and marketing efforts with our integrated service ticket system to ensure everything runs smoothly. This holistic approach to feedback and reputation management empowers businesses to thrive in a competitive landscape.

Description

Yonder serves as a comprehensive guest engagement solution tailored for tour and activity providers. By integrating AI-driven voice and chat assistants with tools for review management and guest interaction, it empowers businesses to efficiently address inquiries, facilitate booking discussions, and maintain ongoing communication with customers. Operators can set up automated replies for frequently asked questions, direct guest requests appropriately, and deliver assistance across various digital platforms. Additionally, Yonder gathers and oversees customer reviews, aids in crafting responses to them, and provides teams with insights to gauge guest feedback effectively. The platform seamlessly integrates with reservation systems and communication services specific to tour operators, and is accessible via web, iOS, and Android applications. Catering to a wide range of tourism enterprises, from small operators to larger, multi-location teams, Yonder is designed to help manage guest inquiries and feedback both prior to and following a tour or activity, ensuring a cohesive experience for all customers involved. This makes it an invaluable asset for enhancing overall guest satisfaction and operational efficiency.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Cendyn CMS Yes 
Cendyn Guestrev Yes 
Cendyn Loyalty Yes 
Cendyn Revintel Yes 
Checkfront No 
Facebook Messenger No 
FareHarbor No 
For-Sight CRM Yes 
Google Business Profile Yes 
IBIS No 
Instagram No 
Peek Pro No 
Rezdy No 
The Flybook No 
Tripadvisor Yes 
Ventrata No 
WhatsApp No 
Xola No 
Zapier No 
Zaui No 

Integrations

Cendyn CMS No 
Cendyn Guestrev No 
Cendyn Loyalty No 
Cendyn Revintel No 
Checkfront Yes 
Facebook Messenger Yes 
FareHarbor Yes 
For-Sight CRM No 
Google Business Profile No 
IBIS Yes 
Instagram Yes 
Peek Pro Yes 
Rezdy Yes 
The Flybook Yes 
Tripadvisor No 
Ventrata Yes 
WhatsApp Yes 
Xola Yes 
Zapier Yes 
Zaui Yes 

Pricing Details

30$/month/property
Pricing is tiered according to property or group needs.
Free Trial Yes 
Free Version Yes 

Pricing Details

$75/month
Reviews Essentials is $75/month for up to 100 review requests per month. Higher monthly tiers are $125 for up to 500 requests, $165 for up to 1,000, and $215 for up to 2,000; enterprise pricing is custom. Discounted annual billing is available. The listed starting plan is not priced per user.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GuestRevu

Founded

2014

Country

United Kingdom

Website

www.guestrevu.com

Vendor Details

Company Name

TOMIS Holdings

Founded

2017

Country

United States

Website

www.yonderhq.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Product Features

Alternatives

Alternatives

No Alternatives
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ReviewPro

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