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Description
With GuestJoy, you have the power to enhance your guests' experiences exactly as they desire. You can effortlessly create various touchpoints without needing complicated software solutions. By offering room upgrades, you can boost your revenue effectively. Each guest is given the opportunity to tailor their stay to their personal preferences. You can send beautifully crafted emails that contain content tailored specifically to them. It's essential to treat every guest as an individual, communicating in their preferred language, inquiring about their choices, and enabling them to customize their experience. GuestJoy streamlines all facets of the guest journey, ensuring that you can achieve impressive results even with a smaller workforce. We prioritize user experience, striving to make our product as intuitive and user-friendly as possible. Recognizing that technology can sometimes be daunting, we remain available to assist you whenever needed. Once you begin utilizing GuestJoy, you will start witnessing positive results right from the first day, and over time, those improvements will only continue to grow.
Description
Encourage Your Guests to Bid for Room Enhancements
GUEST EXPERIENCE
1. Pre-Stay Email Notification
In the days leading up to their stay, guests receive an automated email that presents them with an opportunity to elevate their stay at your hotel with potential upgrades.
2. Guests Submit Bids for Upgraded Rooms
Through a user-friendly slider, guests can submit bids for various room categories. The hotel then evaluates these offers, choosing whether to accept or decline them. If a bid is accepted, the guest enjoys the upgrade for an additional fee, while declined offers leave their original reservation intact.
3. ...And Opt for Additional Services
Provide guests with the option to purchase extra services from a tailored menu designed to enhance their overall experience at your establishment. This additional offering adds value to their stay, making it even more memorable.
API Access
Has API
API Access
Has API
Integrations
protel MICE
Booking Factory
Cloudbeds
Frontdesk Anywhere
GuestCentrix
Mews
Oracle MICROS POS
Protel Cloud PMS
RMS Cloud
Rezlynx
Integrations
protel MICE
Booking Factory
Cloudbeds
Frontdesk Anywhere
GuestCentrix
Mews
Oracle MICROS POS
Protel Cloud PMS
RMS Cloud
Rezlynx
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GuestJoy
Country
Estonia
Website
guestjoy.com
Vendor Details
Company Name
Upsell Guru
Founded
2016
Country
Germany
Website
www.upsellguru.com
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Pricing Optimization
Channel Analysis
Competing Product Analysis
Forecasting
Market Analysis
Multi-Store Management
Price List Management
Price Optimization Automation
Pricing Analytics
Profitability Analysis
Scenario Planning
