Alternatives to GuestJoy

SiteMinder's online hotel booking engine is highly-converting and allows you to increase bookings on your hotel website while reducing dependence on third-party sales channels. Get more direct online bookings without any commission. Make it easy for your guests to book. It's a simple 2-step process. Mobile-friendly, so guests can book from any device. Modern and sleek design allow you to visually present the hotel's offerings in the best possible way. Automated entry eliminates manual entry and guesswork. SiteMinder's platform helps you reach, attract and convert more visitors. SiteMinder's #1 ranking Booking Engine brings the demand right to your door. This is your chance to take control of your hotel bookings.

Guesty seamlessly unites technology and hospitality, offering a platform that serves industry novices and seasoned professionals alike. With over 250 engineers, our innovation automates operations and optimizes performance with AI-driven dynamic pricing, ensuring competitiveness. Our customizable API integrates a wide range of services, streamlining every aspect of property management from booking to guest communication, making advanced tech accessible to all users. In collaboration with over 150 industry leaders, including Airbnb, Vrbo, and Booking.com, Guesty enhances property visibility and booking opportunities. Our global team of 700+ professionals underpins a community dedicated to supporting each user through the industry's evolving landscape. We're not just adapting to today's market demands; we're anticipating the challenges of tomorrow, providing a platform that simplifies operations and empowers users to excel in a competitive environment. Join us to transform the hospitality industry, where innovative technology meets unmatched user support, driving your success forward.

Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems. SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES. SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.

Managers need the right technology to manage their teams, do their jobs and solve daily challenges. Our integrated solutions will optimize your workforce management in real time. We offer the industry knowledge, training, technology, partnership, and partnership necessary to give your managers the tools they need for making better decisions. We provide the tools and expertise that managers need to make better decisions. Our platform uses smart technology to automate everything, from scheduling and planning to managing time and attendance. Our solutions give them the information they need in real time, from anywhere. They can do more with their staff and get the feedback they need. This will allow them to improve customer experiences while working smarter. The result? Your managers will improve your business.

HotelFriend is a cloud-based software for hotel management. It simplifies the process of serving guests and makes their stay more enjoyable by automating the organization of work, direct sales of rooms and services, as well as the management of work. It allows you to manage your sales online from any device anywhere in the world, analyze guest behavior, and increase the income. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.

For-Sight Guest engagement is a Marketing and Hotel CRM Solution that enhances your guest experience. It drives direct bookings, enhances your data, and maximizes your marketing. Our solution extracts data from your Property Management System and other core transactional hotel systems such as Point of Sale, Reputation Management, and Wifi Registration. It then continuously assimilates data to create a central source for truth for every guest and their journey through each hotel touchpoint. Our intuitive and easy-to-use Query Engine allows you to run deep dive queries on all your data. To save time, you can save and schedule regular queries. Segmenting your data will allow you to provide personalized omnichannel communications for your guests, increasing their experience and generating upsell opportunities. Personalizing your guest experience will not only increase brand loyalty and direct bookings, but it will also help you achieve a higher ROI on your marketing efforts and less reliance upon OTAs.

Intelligent guest CRM that uses SMS texting to send recommendations, itineraries, and other requests. TripSee Concierge offers personalized attention to each guest, resulting in a stronger, more meaningful relationship and improved guest re-bookings. Hoteliers who create an unforgettable experience for their guests will be more likely to book again the next time they stay at a hotel. TripSee Concierge allows you to create a unique experience for your guest, including personalized recommendations and fully-planned day trips that are tailored to your preferences.

Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.

Manet allows to manage all information about your hotel. You can choose which details you want to add, modify, or delete at any time. You can also upload content and services related to the hotel or destination. Manet's tools, features and features enrich and simplify the stay of your guests. They have everything they need to make it memorable at every stage of their journey. Increase your contact with customers and improve communication! Manet allows hoteliers to communicate more effectively with their guests. This increases the likelihood of them booking, even before they arrive. Manet's personalization lets you promote your business and any additional services that are associated with it, maximizing your revenue.

Hoodys is a platform for optimizing hotels operations and guest satisfaction. Hoodys is a hotel optimization company that aims to increase revenue, safety and efficiency for guests. Hoteliers can manage hotel operations and tasks efficiently and smoothly. Hoodys uses edge computing and AI technologies to automate the hospitality industry and ensure safety for guests.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

Using better guest relationship management, accommodation providers can increase their revenue and satisfaction. LoungeUp is a unified platform which collects, structures and enriches guest information. This allows you to manage communications with guests via any channel, create seamless experiences, and drive guest engagement. Communicate with guests via their preferred channels. Our platform's intelligence allows you to send the right message at just the right moment. Deliver exceptional service that is tailored to each guest.

Altitude is the smart, all-in-one platform for smart hotels. We make it easy by giving you the building blocks that will allow you to succeed. Empower We aim to reduce manual management and empower the hospitality industry in achieving results in all areas of their business. We believe that success doesn't require expensive equipment. It's all about providing thrifty solutions that capture the guests and drive growth. Escalate Easy solutions that allow guests to choose their stay experience will maximize your potential to increase your business's profitability. Your guests have the power to increase revenue by offering upsell & cross-sell, ordering services and direct bookings. Engage You can communicate with your guests anytime with real-time communication tools like SMS messaging, push notifications, and ordering service requests. Our web portal and contact-less mobile tools make it easy for guests to explore your hotel prior to their journey begins.

A PMS (advanced hotel property management system) should not be a single system. It should be the central hub of hotel operations, connecting all systems for resorts, casinos, and hotels. Your hotel PMS should connect all aspects of operations to the guest experience. This will create a seamless journey that helps you organization meet and exceed your highest standards. It should be the foundation for long-term relationships and the revenue and profitability that go with them. Infor®, Hospitality Management Solution (HMS), is a cloud-based hotel PMS that meets and exceeds modern guest expectations. Infor HMS allows hospitality organizations to better manage their operations, provide exceptional guest services, as well as create a rich experience for guests. The solution offers scalability to meet your current needs and for future growth.

HotelBee is an all-in-one solution that empowers hotels to achieve more in terms of efficiency, guest satisfaction, and profitability. Access powerful tools that allow you to optimize your operations, enhance guest experiences, and increase revenue. Sell online with HotelBee’s channel manager and booking engine allows hotels to manage their room inventory and rates across various online channels, such as booking.com and Expedia, and their own website. HotelBee is a comprehensive cloud-based hotel management software that streamlines day-to-day hotel operations and provides valuable insights to improve business performance.

It can be difficult to keep the connection with your guests. There are so many things to keep track of that time can become scarce. It is not enjoyable to be constantly busy. While you still need to do quality work, where can you find the extra time? iMagic Hotel Reservation is a software program that makes it easy to do your daily tasks and keeps you connected to your guests. From housekeeping, group reservations, guest and marketing to management decisions about room pricing, extras, and discounts, iMagic Hotel Reservation can help. Our software helps you and your guests to experience the beauty of connection. Multiple users can be created with logins. You can use iMagic Hotel Reservation across multiple computers that share the same central database. iMagic Hotel Reservation runs on any Windows 10 computer. Our Cloud Based Hotel Reservation Software is a better platform.

Cirrus PMS. Transform your hotel operations. The CIRRUS PMS, a cloud-based system, is designed to streamline your hotel operations so that you can concentrate on delivering exceptional guest experiences. Some Outstanding Features. Front Office. All reservations can be handled easily via all channels. Easy-to-use and user-friendly dashboard Reduce the time it takes for your receptionists to check-in or check-out. Comprehensive report. Guest Profile. Get a 360-degree view instantly of your guests. To personalize your guest experience, you can update the personal information of your guests, including booking history and special requests. Task Management. Task Management. Manage staff and assign tasks. Housekeeping & laundry. Assist the Front Office and Housekeeping Department with the management and updating of the rooms. Each room's service information is managed on a daily basis. Plan, check, evaluate

SkyTouch Hotel OS (cloud-based property management software) is ideal for hotels of any size. SkyTouch Hotel OS provides rate management, property management, distribution functions, and other business solutions that enable hoteliers and operators to achieve their strategic objectives. SkyTouch Hotel OS integrates with popular business solutions like WordPress, Google Calendar and PayPal.

Our PMS is used by properties all over the globe to manage their rates, bookings, and front desk operations. It's easy to see why so many choose IQwarePMS. Our PMS has interfaces to over 600 systems and all of the features your property might need. A simple click brings up a detailed screen showing room inventory and reservations. This solution is fully customizable and can be used for both single and multiple properties. IQpms can help your company manage its front desk, housekeeping, create reports, gain insight into guest preferences, and even create reports. IQware can streamline and simplify your operations, no matter if you manage a hotel, all-inclusive resort, timeshare, or any other type of property. IQware's suite of innovative software integrates directly with IQpms.

JCL Team Business Solutions will provide you with exceptional service through JCL Hotel. It is a very simple Hotel Management Solution. It integrates the front desk, financial management, and travel agencies, as well as other important operations for the hotel industry. It also allows for the management of all information (reservations and stays, clients, guests seasons, rates rates, rooms rates, invoices advance payments, taxes, travel agencies, system administrators, etc.). It can be used to generate different types of property such as holiday homes, hostels and motels, small and large hotels, and other types as well. JCL Hotel was created using the latest generation of desktop applications. It has a friendly and fluid design that allows you quickly to get experience and start working.

ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product. ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel. ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.

Medallia allows users to engage in thoughtful and systematic ways through targeted surveys that are both digital and traditional. Our easy-to-implement survey solutions will ensure that you are gathering relevant and actionable data to make measurable customer impacts. Medallia's AI technology uses machine-learning to analyze structured and unstructured customer survey data. It can uncover sentiment, predict behavior, identify commonalities, and recommend actions to improve customer experiences. Create the most effective surveys to improve customer journeys. You can quickly manage innovation and change in every aspect of your experience management program, from design to emails, questions, and translations. Medallia surveys enable you to

Guestware is a Software as a Service company. Your Guestware solution runs on the cloud. This cost-effective solution to managing on-premise software allows for flexibility in deployment and lowers costs. The Guestware management tools allow hotel service teams to respond to guests' individual needs and provide exceptional guest experiences. Guestware automates and optimizes staff assignments to ensure that every issue or request is addressed quickly. Guestware's data analytics reduce operating costs and improve guest satisfaction. All guest interactions and information are recorded in one place by the system. It seamlessly integrates with your property manager system (PMS), central reservation system (CRS), and makes it easy to care for your guests. Guestware intelligently schedules, tracks and tracks preventive maintenance tasks to reduce owner capital expenses and maximize facility maintenance to ensure maximum guest satisfaction.

Clarivate Customer Experience Services (CX), formerly CustomersFirst Now was founded on the principle of all businesses putting customers at the heart of their business to ensure success both financially and operationally. We help companies put customers first, and do this with urgency. Every customer interaction is an opportunity for a customer to be delighted or disappointed. Knowing what is working and what is not is crucial to your success. Our program is applicable to both B2B and B2C businesses. It results in higher revenue, better retention rates, and improved margins. Our data-driven approach will help you identify the top drivers of churn as well as customer pain points. Then, we will help you develop actionable opportunities to drive financial and CX results. CFN Insight is a leader in customer journey mapping software. We offer the most advanced visualizations and reporting, action scorecards dashboards, insights, and reporting.

aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It provides hoteliers with a unique way of delivering a better guest experience. This will increase engagement and loyalty, and help them to regain their guest relationships. Guests can check in online, chat with the front desk, order room services, view menus, request extra towels, book shuttles, and much more without ever having to pick up the telephone. Reduce unnecessary paper clutter in your rooms and save money. On their own devices or in their rooms, guests can view the directory, menus and channel guides, as well as information about nearby attractions. Multi-language support allows guests to communicate with staff and improve their guest experience. Guests can now request room cleaning service on-demand, order extra towels, book shuttles, raise maintenance issues, set up wake up calls, and DND from their mobile device or in-room device. They don't need to call the front desk or go to the front.

You can be sure that you will get everything you need from your property management system. ResortSuite PMS can integrate with any combination of ResortSuite modules, or can interface with existing hospitality systems. This gives you the ability to get to know your guests and provide superior guest experiences. You can make your guests' lives easier by allowing them access to all the property's offerings from anywhere. Streamline your operations with tablet-based apps and web-based management software. Our module-based solutions are able to integrate with existing vendors and run your entire operation. You can view a guest's entire history in a single or multiple-location setting. View all previous visits, purchases and special notes. This will ensure that you provide exceptional guest service. You can generate automatic pre-arrival confirmation letters and on-property guest itineraries. These include room reservations, dining reservations and spa bookings.

Property Management System that is simple and complete. It's designed to deliver memorable guest experiences. Scan ID scans the guest's information instantly. Keep notes and a card on file for quick check-in. You can allow guests to check out instantly and accept all payment methods. To make a reservation, tap on the room number or date. You can handle multiple guests in the same way as you would one. You can move clients quickly from one room to the next. Reception can meet all your needs, no matter if you are a small, medium, or chain hotel. It is designed to meet the needs of any hotel and provide a bird's eye view of all your daily operations. It is simple to use and maintain. It uses cutting-edge technologies and is constantly improving to ensure it's future-proof. You can increase profits and reduce costs by having reception.

Optima PMS, a complete software solution, will allow you to manage your hotel and maximize revenue. The software allows you to manage the rates, yield management, calendar, and all other aspects of hotel management. The Booking Engine allows you to control rates and discounts directly from your Optima PMS while providing great service for your guests. Optima allows integrations with a variety of companies and partners. Optima can be connected to leading OTA's and Meta Search websites. It can also be connected to BI systems, mailing companies, payment options, and other services. Our software displays all calls on one screen so that guests can quickly see the information and provide online solutions. The hotel's customer relations software allows guests to track all activities, from initial reservations to checkout.

Quore simplifies the management and tracking of hospitality processes. It also helps to maintain brand quality, cleanliness and sanitation standards. We'll help you manage your hotel and guests, from day-to-day operations to last minute projects. Quore allows owners to keep track of all their properties, regardless of where they are located. Smarter housekeeping means guest-ready rooms. Quore makes it easier to clean your home faster, cleaner, and more efficient. You can connect your teams across floors, properties, and shifts without disturbing your guests with loud radios. Increase visibility across properties, staff accountability, and save time--and even money.

World-class product, world-class support. We go the extra mile to make sure you are able to provide the best service for your guests. For any business. Motels, resorts and hotels. We have a solution for you, no matter how many rooms you have. Our implementation professionals will work closely with you to ensure that our solutions are a good fit for your business. We will show how to use our tools to save you time and make more money from each guest transaction. It doesn't have to be difficult to change software. Our work is guaranteed. We guarantee your complete satisfaction or we will return your money. Motels, resorts and boutique hotels are all options. We have a solution for you, no matter how many rooms you have. Our solutions can manage your reservations, deposits and check-outs, guest files, payments, sales, audit reports, and guest folios.

You can increase the satisfaction of your guests by following their lead and increase your income with a fully integrated system. Your guests can customize their travel experience. This unique platform gives you instant access to all departments of your facility via your mobile device. Otello HoDP, a data-driven platform that enables accommodation processes to be fully connected with each other, is called Otello HoDP. Uninterrupted communication between the housekeeping staff and the front desk. Process tracking, time management, and real-time transactions. The Otello platform is a unique way to increase brand loyalty and brand value. Easy analysis of guest data and targeting different segments with the right marketing strategy. Follow-up on requests, complaints, and suggestions, transferring them as a task to the appropriate department, and assigning personnel.

Reservations 9.0 is designed for hotels, Inns and B&B's. It allows you to track guests, site availability, and allows you to create unlimited rooms/rates. You can customize select reports, invoices, confirmations, and check-in forms. To track shifts/vacations of staff or other admin-related items, use the office calendar. Five different security login permissions are available. You can also turn off login passwords. You can customize with your logo and set color coding to display the availability calendar. Based on the percentage entered, add service charges or tips. Rates can be set per person or per night and flagged for two tax rates. You can set up unlimited rooms/sites with seasonal or static rates. Keep track of guest information, including family/marketing points, and the history of each stay.

Our Property Management System allows you to automate the guest's journey from the moment they make their booking right through to their departure. Automate the entire customer journey. Your customer can register their guest information, confirm terms and conditions, check in, and pay the balance from their device. Our commission-free booking engine can help you increase direct bookings and integrate with all major OTAs. Our Point of Sale System offers both fully integrated and standalone options that will allow you to streamline your IT systems as well as your system providers. Slowey Systems, our sister company, offers an EPoS specifically designed to address the daily challenges of the hospitality industry. It is easy to use, flexible and innovative, as well as forward-thinking.

SevenRooms, a guest experience and retention platform, helps hospitality operators acquire, engage and retain more customers -- both on- and off-premise. The platform connects hospitality operators with data across the guest journey, allowing them to drive revenue and profitability. SevenRooms was founded in 2011 and venture-backed both by Amazon, Comcast Ventures, and Providence Strategic Growth. It has dining, hotel F&B and entertainment clients around the world, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Wolfgang Puck, Michael Mina,Jumeirah Group, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation and Topgolf.

Caterbook is a complete Hotel PMS package that includes a reception desk software, a fast and responsive website booking engine and channel manager, as well as links to EPOS tills, and an integrated payment gateway. Caterbook PMS makes it easy to manage your hotel's property, no matter how many rooms you have.

We offer a variety of marketing management solutions and customized designs that can be tailored to each client's needs. Reznext will work with you to maximize your hotel's revenues and reduce operating costs. Reznext is a cost-effective hotel management software suite that offers streamlined management and a modern cloud host. This makes Reznext the ideal choice for all Hotels, B&Bs, and Inns. Connect your property to top OTA's to increase your revenue and to showcase your property online. You can also grow your bookings by using our real-time channel manager for hotels. This booking engine is designed to impress your guests. It offers promo codes and rate plans that will increase online direct bookings. The central reservation system assists hotel chains in acquiring direct reservations, improving guest experience, and streamlining operations.

Hotelist PMS is a cloud-based software that allows you to organize and automate your property's daily operations (Hotel, rentals). You can avoid mistakes, be more productive, and improve your client service. All your reservations can be viewed simultaneously, on the same booking calendar (plan). It's as simple as drag-and-drop to manage all of your property's online channels (website, booking.com and expedia). Your guests can review and verify their personal information on arrival via tablet or another device. You will always have the most current visitors information so you can contact them or inform them about any special offers. The touch-enabled panel in your room allows you to communicate with the reception to request services such as housekeeping, turndown, laundry, or to simply set a "do NOT disturb" status. It can be customized to meet the needs of the Hotel.

Portfolio HMS®, our Hospitality Management Software product, gives properties an advantage by streamlining customer service and providing the best guest experience. Portfolio HMS®, which is available on cloud, mobile and on-premise, can be used on any platform. Our product is constantly updated by our experienced staff, which keeps up with industry developments and supports individualized services for each operation regardless of its size. More than 45+ modules are available to create the perfect HMS solution for you property. Portfolio HMS®, a complete-featured system that meets all the operational needs of our customers, is an integrated software solution.

The most advanced digital hospitality solution today will take your art to the next level. Our platform enables hospitality professionals to improve their performance, increase profitability, and boost their brand all from one platform. We help our guests have a more enjoyable, personal, and memorable experience. Smart automation takes away the time-consuming tasks so you can concentrate on what really matters - your guests. Duve allows guests to have an unforgettable experience, which will help you increase your revenue. Our platform allows guests to receive perfectly timed offers that showcase all your services in an easy and personal way. Duve makes communication easy by making it smart, flexible, and friendly. This will make your guest experience memorable and more manageable for both you and them.

Magna Timeshare Software is a workflow software that connects all modules, streamlining resort operations and activities. MAGNA Timeshare Software Management is a timeshare software that focuses on vacation club sales and timeshare sales. It also includes information for sales offices. You can keep track of your key performance indicators in real time. Magna Timeshare Software can be used to enhance the productivity of your executives, project managers, sales managers, OPCs, telemarketers and contract and tour desk staff. This will make it easier, faster and easier to do your vacation reservation jobs. It also makes them more profitable and less stressful. OPCs can book tours either by calling the control room, or directly from their computer. Prints and e-mail confirmation letters. Tracks solicitation performance. Reports on the sales of a solicitor, including closing percentages and guest volumes.

Amadeus Hotels makes it easy to book with our wide variety of quality content from top hotels chains, independent properties, and global aggregators. You can choose the solution that best suits your needs. Amadeus is committed to providing high quality products and services that help you serve your customers. We have partnered with thousands hotel properties to create a central content repository that is reliable, fast, and easy to use. We can cater to all types and guests, even leisure travelers. Standardized content makes it easier to sell. All the information you need to make informed decisions for your customers and you is available right at your fingertips. This includes rich photos and multi-media content.

You can use another channel manager, manually list, or something completely new. Rezfusion Boost™, however, drives more bookings. High-performance tools and a team to support you. You can attract new guests, drive more revenue, and keep your brand, pricing rules and other details in control. Listings that rank higher are detailed, accurate, and fully-branded. Based on the booking window, custom pricing and availability settings. We can help you from conception to completion. We can customize pricing and availability settings based on date. It's easy to increase your pricing. Happy people make great things. We are always looking to hire hardworking, hard-working people to join our team. We are mobile-friendly, responsive and fully PCI compliant. Our secure platforms generate more than 370,000,000 professional bookings each year. Our websites will help you put your best foot forward. They are designed to build your brand, and act as a marketing hub.

Lobby is an online platform that makes it easy to increase direct bookings, and simplify the administration of your property. Digital calendar that allows you to manage all your reservations. It also has the ability to print invoices, sell products and create reports. You can eliminate overbookings and increase your sales channels by keeping all inventory in order and updating rates from one interface. We create a platform for your website and on social media that allows travelers to select available rooms and make payments securely. It is easy to use and doesn't require extensive training. Our help center and video tutorials make it easy for new users to learn how to use the small hotel lobbypms program in just a few hours.

Qualtrics' XM for Customer experience is the world's most flexible marketing platform to improve customer experience strategies. Qualtrics XM Customer Experience focuses on helping businesses increase customer loyalty and reduce customer churn. The platform provides tools to measure customer experience, establish baselines, predict customer trends and track progress in relation to baselines. Qualtrics XM Customer Experience is the most agile platform in the world for improving customer experience. It makes it easy for companies monitor, respond and improve each touchpoint along the journey of the customer. Qualtrics for Customer Experience helps companies create conversations with their customers, measure their experiences across touch-points and predict key experience factors. It also drives action throughout the organization.

RoomMaster Anywhere by INQEST EMEA is an award-winning online hotel booking platform that helps small and large hotels, guest houses and B2Bs provide a memorable guest experience. Welcome Anywhere makes it easy to manage pricing and rate recommendations, view, edit and create all guest communications, manage front desk service anywhere, engage potential guests via online booking, and much more. Integrations are available to a variety of systems, including guest review sites and POS.

Medallia Concierge, formerly Zingle, is an intelligent text-based and in-app messaging system that enhances, personalizes and elevates the customer and employee experience and builds loyalty. Build brand loyalty by delighting customers with personalized engagement. AI-powered personalized promotions can drive sales. Discover meaningful insights to increase efficiency. Use personalized two-way messages to build customer loyalty. This will allow you to address customer needs and wants in real-time. Communicate with your customers and solicit their feedback across all channels, from SMS to webchat to Facebook Messenger or other apps, wherever they are. Identify opportunities to improve the experience as it unfolds. Connect this data directly to the most popular CRM solutions and customer service tools. With Medallia’s advanced segmentation capability, customer data can also be used to design services that are brand-differentiated for each customer segment.

Guest engagement is essential to increase hotel bookings, brand identity, and retention rates. You can increase your brand's presence online and communicate with your guests to create a memorable experience. Social media, clear messaging and data can all help to improve guest engagement. Guest engagement is similar in concept to customer engagement. The hotel brand communicates with guests through specific marketing channels so that they stay engaged throughout their journey. This strategy is designed to establish a lasting relationship with clients, which will increase brand loyalty and improve hotel bookings. It also builds customer relationships. All hotels should engage their guests as it will allow them to influence their purchase behavior online and give them the opportunity to gather personal information to increase their leads.

Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review. The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences.

RoomKeyPMS, a cloud-powered property management software, is designed to help hotels find, acquire and manage guests. RoomKeyPMS streamlines hotel operations by providing housekeeping, front office management and property management. It also helps hoteliers manage staff and guests seamlessly. RoomKeyPMS' mobile-friendly booking engine allows users to make and organize reservations instantly from any device.

Property management software should be simple. The software you choose should make it easy to accept new reservations and run reports. It should also track guest profiles and marketing data, as well as help you keep track of your housekeeping and maintenance tasks. Lodgical Solution® was born. We are industry professionals who are passionate about hospitality. We wanted software that would both meet our business needs and make it easier to create great guest experiences. We're hoteliers. We know your priorities and what information you need, so we create our software accordingly. This allows you to focus on your guests and provide the best possible experience. Lodgical Solution can be customized to offer guests a personalized stay. It can be used on any device and offers powerful options for managing and hosting your data.