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Average Ratings 3 Ratings

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features
design
support

Description

Effortlessly keep tabs on email activity with Email Tracking for Zendesk. This feature provides a detailed read receipt that specifies the exact date and time an email was opened, ensuring you have confirmation that it reached the right recipient. Furthermore, you can monitor how many times each email sent via Zendesk support has been accessed, including the earliest and latest access dates. In addition, the system allows for tracking link clicks within Zendesk emails. To enhance your responsiveness, consider enabling desktop notifications to receive timely alerts about important Zendesk emails. Activating these notifications ensures you are promptly informed when an email is opened, enabling you to follow up with customers at critical moments. This proactive approach can lead to quicker ticket resolution and higher levels of customer satisfaction. You always have the option to disable notifications if they become unnecessary.

Description

Experience the all-in-one email extension that simplifies your email communication. Speed up your email writing process and create templates from frequently sent messages, allowing you to invest more time in valuable discussions rather than drafting. Avoid missing out on opportunities due to overlooked emails; Mailbutler ensures you remain informed and on schedule. Receive alerts for when to check back on crucial emails, enhancing your follow-up efficiency. A well-organized thought process leads to clarity, so integrate reminders and notes into your emails, collaborate with your team, and synchronize with your preferred productivity tools—all from within your inbox. Gain insights into when your emails and links are accessed, enabling you to act promptly and appropriately. Schedule emails for any time you choose, tailoring your outreach based on your and your contacts' availability. With Mailbutler's professional signature templates, you can easily leave a memorable impression, boost conversions, and elevate your brand. Additionally, you'll find that these tools not only streamline your workflow but also enhance your overall email communication experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Apple Mail No 
Asana No 
Box No 
Dropbox No 
Evernote No 
Gmail No 
Google Drive No 
Google Workspace No 
MeisterTask No 
Microsoft OneDrive No 
Microsoft OneNote No 
Microsoft Outlook No 
Todoist No 
Zendesk Yes 
Zight No 
ownCloud No 

Integrations

Apple Mail Yes 
Asana Yes 
Box Yes 
Dropbox Yes 
Evernote Yes 
Gmail Yes 
Google Drive Yes 
Google Workspace Yes 
MeisterTask Yes 
Microsoft OneDrive Yes 
Microsoft OneNote Yes 
Microsoft Outlook Yes 
Todoist Yes 
Zendesk No 
Zight Yes 
ownCloud Yes 

Pricing Details

$2/agent/month
Free Trial No 
Free Version No 

Pricing Details

$30 per user per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Vendor Details

Company Name

Mailbutler

Founded

2015

Country

Germany

Website

www.mailbutler.io

Product Features

Email Tracking

A/B Testing No 
Audience Segmentation No 
Campaign Management No 
Event-Based Notifications No 
Location Tracking No 
Team Management No 

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager Yes 
Response Management Yes 
Routing No 
Shared Inboxes No 
Signature Management Yes 
Spam Blocker No 
Whitelisting / Blacklisting No 

Email Signature

Auto Update No 
Campaign Specific Signature No 
Content Creation No 
Image Management Yes 
Legal Disclaimer No 
Signature Management Yes 
Social Media No 
Templates Yes 

Email Tracking

A/B Testing No 
Audience Segmentation No 
Campaign Management No 
Event-Based Notifications No 
Location Tracking No 
Team Management No 

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