Rocketseed Reviews

Summary: Overall, great experience with Rocketseed. I would definitely recommend it and use it again for any new endeavors!

Positive: Been using Rocketseed for 5 years now, for 5 locations. I really liked how easy and user friendly the interface was. It was super easy to train any new hires and very intuitive to use, no one has to have any special skill set to use it (except maybe graphic design if you want to send a fully designed email). It's pretty clean and uncluttered too, so you aren't lost trying to find your way around the analytics etc. It made it really easy that we could create a basic template that worked for us and just swap out imagery as needed. Everything is very customizable, from the emails you want to send, to the footers, the sender, the reply, and the analytics are pretty robust. I can't imagine you won't be able to find what you need in there. Also offers split testing of subject lines which helped us quite a bit. Oh and customer service is responsive, you will usually just deal with the same person and they always respond fast. Also offers audience segmentation, and is super easy to upload new emails by simply importing a spreadsheet, so if your business collects emails say, through wifi sign up, it's pretty simple just to drop them into the database.

Negative: There really wasn't anything I had an issue with. I think it beats out most email tools, especially if you are worried about your emails having a nice aesthetic.

Summary: My overall experience has been great. From the ease of use to stellar customer service. I highly recommend Rocketseed.

Positive: The ability to have all employees have a unified email signature has been very helpful. The email signatures and banners drive a lot of traffic to our website and to our event registration pages. Our Customer Success Manager and the Client Services team are very responsive.

Negative: Not really a con, but I would prefer the ability create email signatures myself.

Summary: My overall experience has been great, from the product itself to customer service. I would highly recommend Rocketseed for email branding.

Positive: I love our company signatures, we have a lot of traffic going to our website from our signature links. I love the tracking report that comes to my email weekly. I also think Rocketseed has the best customer service, whenever I need help they are right on top of everything. I highly recommend Rocketseed!

Negative: The setup of signature templates isn't as user friendly as I'd like to see it.

Summary: My overall experience has been great so far! I've only been using the service for about 8 months, but it's very intuitive and easily navigable. My Rocketseed rep is kind, resourceful, and always wants to help!

Positive: My Customer Account Manager has been super responsive, helpful, timely, and available all the time. She has always responded very quickly to my questions and was more than willing to set up a call to introduce herself and explain the features of my company's account with Rocketseed.

Negative: There hasn't been anything I dislike so far. The only thing I wish I had the ability to do is to edit the links/design of the signature and update/change contact information for employees.

Summary: As highlighted above it’s been a great solution and we look forward to a long-term partnership with Rocketseed.

Positive: We’ve been very happy with the uniform look of all our signatures since partnering with Rocketseed a few years ago. Everyone on my team has a nice clean signature regardless of what device they are using to send emails. Excellent customer service and quick response times when we have a new team member or change to a signature. I also like that the customer cannot tell if I’m responding from my computer sitting in the office or from my phone on vacation, email and signatures are identical.

Negative: Really no complaints. It was a great integration and everyone on our team is happy with it.

Summary: Overall we are happy with the services Rocketseed provides us. Their customer service is excellent.

Positive: They are quick to respond.
Easy to use.
Very customer service oriented.
Practically zero issues since we started.

Negative: They don't have any cons that we have encountered yet.

Summary: Overall, it is an excellent product with an easy-to-use portal and responsive employees when you need them!

Positive: Rocketseed is a great product to use for your company's signatures. We have been with them for almost 2 years now and have really benefited from them. It makes our company look clean and professional and the team is accommodating when it comes to making changes to the design. The banner features are also great and can help drive traffic to your website.

Negative: I really have nothing poor to say about this product, it was easy to set up and work with the designers and there is not much upkeep. I would recommend this to any company looking for that extra personable feature.

Summary: Very good overall experience.

Positive: I like everything about it.

Negative: Support taking time to do minor changes.

Summary: Rocketseed has made our email program more than just a means of response, it has now become one of our selling tools.

Positive: Our email signatures garner a lot of positive feedback from our customers, the banners have become a great tool for us to get targeted products in front of the right customers.

Negative: A few minor hiccups on set up, but the tech team at Rocketseed was easily available to help us navigate through.

Summary: I love Rocketseed and the sales/support team! They are always happy to help and quick to respond.

Positive: Email signatures consistency and the ease to make global changes. Banner ads and reporting. Support team.

Negative: At this point, there have been no cons to using Rocketseed.

Summary: I am very satisfied Rocketseed product and would gladly recommend it anytime . our account manager Cheryl has been a great support in getting things done.

Positive: I like the reporting feature of your product to the granular of knowing highest and lowest senders of mails also how I am able to track the number of clicks on a link.

Negative: The fact that I am not able to see my signature when sending out a mail.

Summary: I have had a fantastic experience with the Rocketseed product and our account manager Cheryl is always so responsive and helpful when we need to accomplish things, like a change to the signature design or an addition due to the Christmas festive season, etc.

Positive: I really like the way this streamlines email signatures and supports our branding by making sure everyone sees the same signature. It does an excellent job of making our signatures consistent across our organization.

Negative: Sometimes the signature ends up in the wrong place on the email and can be confusing for the receiver.

Summary: Rocketseed has helped us have uniformity across employee signatures and has allowed us to add tailored banners when required. The dashboard is user friendly and the support team are helpful.

Positive: Uniformity in signatures across our company. Ease of use. Ease of access to customer service team...

Negative: I cannot actually think of any at this moment in time.

Summary: Overall this is a fantastic product offering and exceptional support team and management. We started using it over 5 years ago and have not looked back since. The team at Rocketseed is accommodating and management very hands-on.

Positive: Bulk branding on our email accounts.
Control over our branding.
We are able to execute campaigns within minutes.
This has streamlines our processes.
User friendly.
Efficient with changes in branding.
Detailed Reporting available.

Negative: Cannot see the branding when we send emails however the recipient does see it.

Summary: I have worked with Rocketseed email branding for 9 years as digital marketer, and absolutely love the functionality of this exceptional system. The support team is on the ball, and everyone at Rocketseed always respond promptly and with the utmost professional service.
This fantastic product is backed by an exceptional team.
Rocketseed truly ROCKS any digital marketing campaign.

Positive: Branded email marketing is one of the most important digital tools, considering the amount of emails any organisation uses daily in communications.
As banners rotate, branded emails stay interesting. One can also assign specific banners on domain level, giving you full control of the banners you wish your receivers to see.
The click-confirmation functionality of Banners is a very useful Sales tool as Sales teams can immediately follow up when interest was shown in a product. Banners are also great for driving traffic to your website, as you link banners to products, news, blog articles or even to your social channels.

Negative: It would be a great feature if one could set a low, medium or high priority on banner level.