Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support
Read all reviews

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Desktop.com
Pabbly Connect
Stackreaction
APIANT
AppFollow
AskNicely
Beanstalk
Breeze
GitHub
Help Desk Migration
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Operations Hub
LinkedIn
ProjectManager
Revamp CRM
Salesforce Education Cloud
Stripe
Teamleader
Wufoo

Integrations

Desktop.com
Pabbly Connect
Stackreaction
APIANT
AppFollow
AskNicely
Beanstalk
Breeze
GitHub
Help Desk Migration
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Operations Hub
LinkedIn
ProjectManager
Revamp CRM
Salesforce Education Cloud
Stripe
Teamleader
Wufoo

Pricing Details

$12 per user per month
Free Trial
Free Version

Pricing Details

$29 per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Groove Networks

Founded

2013

Country

United States

Website

www.groovehq.com

Vendor Details

Company Name

Helpninja

Founded

2018

Country

India

Website

helpninja.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Alternatives

Total Support HelpDesk Reviews

Total Support HelpDesk

Resource Dynamics