Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Groopit provides actionable insights through the aggregation of data from multiple platforms and disciplines, including sales, success, support and marketing, as well as all employees who interact with customers. Groopit gives everyone a comprehensive view of the data, allowing them to see patterns and anomalies. View, search, and send data in real-time from employees to empower everyone. The Groopit API allows you to easily integrate data into Excel Power BI Viva and countless other enterprise systems. Groopit provides Single Sign-On (SSO), advanced privacy and security, as well as HIPAA enabled data protection. Join 10 employees or 10,000 in sharing real-time data, including competitive intelligence, feedback on products, sales insights, customer voice, and any other data necessary to inform a business decision. Data sharing Workflows combine data fields to make sharing real-time easy - images and locations, tags, text numbers, dates & times, drop-down tables, flags, and tables. Make sensitive data hidden.
Description
Cause-and-effect insights can be a powerful tool when it comes to creating positive experiences. Business decision-making can become a guessing match without knowing which actions will produce real benefits.
It is a waste of time and resources to rely on simple correlations or incomplete data.
Verint Predictive Modeling can help. This innovative suite can deliver a 360 degree view of customer and employees experiences by measuring them at a variety touchpoints, and predicting how to improve them.
With this information, you can make more informed decisions and improve your revenue, loyalty, retention and competitive advantage.
API Access
Has API
API Access
Has API
Integrations
Airtable
Data Virtuality
Geomant
Google Analytics
Microsoft Excel
Microsoft Power BI
Microsoft Teams
Microsoft Viva
Minitab Statistical Software
Salesforce
Integrations
Airtable
Data Virtuality
Geomant
Google Analytics
Microsoft Excel
Microsoft Power BI
Microsoft Teams
Microsoft Viva
Minitab Statistical Software
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Groopit
Founded
2018
Country
United States
Website
groopit.co
Vendor Details
Company Name
Verint
Founded
1994
Country
United States
Website
www.verint.com/voice-of-the-customer/predictive-modeling/
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback