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Description
We enhance sales and provide valuable customer insights by equipping businesses with software, dedicated agents, and a management team that actively engages site visitors around the clock via live chat. Our fully managed live chat sales teams begin to generate returns within the initial month of service. Our sole focus is to assist companies in increasing their online revenue by offering the necessary expertise, software, and personnel to engage visitors effectively through live chat. Reach out to us to discover how we consistently boost revenue for our diverse clientele. Our experienced agents cater to a wide spectrum of customers, from large corporations to smaller enterprises. We seamlessly integrate with any CRM system and, uniquely among market solutions, can adapt to any digital marketing campaign tracking method. With extensive experience serving clients across the United States, the United Kingdom, and Australia, we utilize our deep understanding of digital marketing to continually refine the live chat experience. Our fully managed sales packages are designed to start providing returns as early as the first month, ensuring that our clients see immediate benefits. By choosing us, businesses not only enhance their customer engagement but also position themselves for sustained growth and success.
Description
As a digitally empowered outsourcing provider, we specialize in offering People as a Service solutions tailored for high-growth, innovative, and tech-savvy companies that aim to take charge of customer interactions, manage intricate tasks, and enhance their brand presence. Helpware envisions a future where consumer empowerment is paramount, delivering exceptional interaction experiences through seamlessly integrated human task services facilitated by APIs. We collaborate with some of the most dynamic and rapidly expanding brands globally to ensure the continuous delivery of outstanding customer experiences. Our comprehensive business process outsourcing services include a wide range of solutions designed to cultivate brand loyalty, such as call center operations, answering services, IT support, chat, technical assistance, and email management. Our inbound and outbound call center teams are meticulously crafted to support and evolve alongside your existing staff. By prioritizing investment in our people and organizational culture, we aim to provide better services and create custom teams tailored specifically for your needs. Our tech-enabled, motivated, and cohesive teams are dedicated to enhancing global customer engagement and satisfaction, ultimately driving your business forward. This commitment to excellence ensures that we not only meet but exceed the expectations of the brands we partner with.
API Access
Has API
API Access
Has API
Integrations
Amazon DynamoDB
Amazon Web Services (AWS)
Azure SQL Database
Confluence
Freshdesk
Google Cloud BigQuery
Google Cloud Platform
Google Cloud SQL
Google Cloud Storage
Help Scout
Integrations
Amazon DynamoDB
Amazon Web Services (AWS)
Azure SQL Database
Confluence
Freshdesk
Google Cloud BigQuery
Google Cloud Platform
Google Cloud SQL
Google Cloud Storage
Help Scout
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Greechat
Country
Australia
Website
www.greechat.com
Vendor Details
Company Name
Helpware
Founded
2015
Country
United States
Website
www.helpware.com