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API Access
Has API
API Access
Has API
Integrations
Airbyte
Campaign Monitor
Cisco CX Cloud
Genesys Cloud
Gmail
Google Workspace
Kixie PowerCall & SMS
Mindsay
Mitel Teamwork
Odigo
Integrations
Airbyte
Campaign Monitor
Cisco CX Cloud
Genesys Cloud
Gmail
Google Workspace
Kixie PowerCall & SMS
Mindsay
Mitel Teamwork
Odigo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19 per agent per month
Free Trial
Free Version
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Support
Phone Support
24/7 Live Support
Online
Support
Phone Support
24/7 Live Support
Online
Training
Documentation
Webinars
Live Online
In Person
Training
Documentation
Webinars
Live Online
In Person
Vendor Details
Company Name
Country
United States
Website
cloud.google.com/solutions/contact-center
Vendor Details
Company Name
Zendesk
Founded
2007
Country
United States
Website
www.zendesk.com/talk/
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics