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Description
Experience a comprehensive suite of tools designed to optimize your reservation management. Our intuitive drag-and-drop dashboard allows for seamless handling of guest reservations, enabling you to check in campers, issue refunds, print parking passes, extend bookings, and add notes, all from one centralized grid. With over 60% of guests choosing to book their sites via mobile devices, our platform ensures a hassle-free booking experience across all screens. A dynamic interactive site map showcases your campground, utilizing satellite imagery to give potential guests a complete view of your park, including photos and amenities available at each campsite. Additionally, our system offers over 20 customizable reports to monitor daily, weekly, and monthly revenue, while integrated reporting features simplify business operations. You can access real-time insights on current park occupancy, including who is checked in and who is set to leave. Moreover, we provide an extensive walkthrough of our reservation system, allowing you to fully understand and leverage its capabilities for your operation. This combination of features positions your campground for success in the competitive hospitality market.
Description
The GuestAssist App serves as an invaluable tool, functioning like an additional team member without incurring extra expenses. It enables guests to easily access all necessary information prior to and during their visit, significantly decreasing the volume of phone inquiries you might receive. Users can check their account balances and conveniently make immediate credit card payments online. It also provides directions to navigate around your property and access essential details regarding the amenities as well as local services available. Guests can stay informed about weather conditions to effectively plan their activities. Additionally, they can obtain Wi-Fi login information without needing to approach the reception desk. The app allows for the purchase of extras, such as breakfast options and picnic hampers, making their stay even more enjoyable. Overall, the GuestAssist App enhances the guest experience while streamlining operations for your staff. By integrating this app, you can offer a seamless experience that meets the needs of your guests efficiently.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Good Sam
Founded
1966
Country
United States
Website
campgroundsolutions.goodsam.com
Vendor Details
Company Name
NewBook
Founded
2010
Country
Australia
Website
guestassist.app/
Product Features
Camp Management
Attendance Management
Billing & Invoicing
Customer Management
Food Service Management
For Campgrounds
For Summer Camps
Medical Management
Online Registration
Parent Portal
Program Management
Registration Management
Scheduling
Staff Management
Campground Management
Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing
