Average Ratings 11 Ratings
Average Ratings 1 Rating
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Description
GoToMyPC Remote Desktop Software makes it easier to work more efficiently. Remote access is a benefit for both you and your company, no matter where you are located or what you need. Remote access allows you to avoid the daily traffic jams and save energy and time by working from home during rush hour. You don't need to worry about separation anxiety. Your computer is just a few taps away. Log in from a different computer or mobile device. You can access the files, programs, and networks you need to complete your job and get home in time for dinner. Our software was designed to be fast, secure, and easy to use. You can log in from any computer, iPad, iPhone, or Android device and connect to your host computer. Instantly access your files, programs, and network. It's just like working at your desk. You can stay productive no matter where you are using your mobile device. You can now work from anywhere with full keyboard access, screen zoom, mouse control and screen zoom. GoToMyPC mobile apps allow you to connect over 3G,4G and Wi-Fi networks.
Description
Splashtop SOS makes remote support easy. There's no need to travel to your user's location or waste time. Simply remote into the device and you can take control of it as soon as you need. You can quickly diagnose and fix the problem and make your customers happy.
Benefits and Key Features
* Simplified workflow - Your user launches the SOS app (can also be customized branded) on their device or computer. Once the session code is received, you can use it to open the session.
* The best tools and features - All you need to do the job quickly. You can share your screen to collaborate, transfer files between devices and chat with other users.
* Unlimited device support - All packages include unlimited device support. You only pay for the number concurrent technicians per annum. There is no yearly price rise as has become the norm with remote support products.
API Access
Has API
API Access
Has API
Integrations
Active Directory
Freshdesk
Freshservice
OpenVoice
ServiceNow
Splashtop Remote Support
Zendesk
Integrations
Active Directory
Freshdesk
Freshservice
OpenVoice
ServiceNow
Splashtop Remote Support
Zendesk
Pricing Details
$35 per month
Free Trial
Free Version
Pricing Details
$199.00/year/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GoTo
Founded
2003
Country
United States
Website
gotomypc.com
Vendor Details
Company Name
Splashtop
Founded
2006
Country
United States
Website
www.splashtop.com/sos
Product Features
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management