Splashtop SOS Description

Splashtop SOS makes remote support easy. There's no need to travel to your user's location or waste time. Simply remote into the device and you can take control of it as soon as you need. You can quickly diagnose and fix the problem and make your customers happy.
Benefits and Key Features

* Simplified workflow - Your user launches the SOS app (can also be customized branded) on their device or computer. Once the session code is received, you can use it to open the session.
* The best tools and features - All you need to do the job quickly. You can share your screen to collaborate, transfer files between devices and chat with other users.
* Unlimited device support - All packages include unlimited device support. You only pay for the number concurrent technicians per annum. There is no yearly price rise as has become the norm with remote support products.

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Pricing

Pricing Starts At:
$199.00/year/user
Pricing Information:
SOS: $199 per year per technician
SOS+10: $219 per year per technician (adds unattended access to 10 managed computers)
SOS Unlimited: $399 per year per technician (adds unlimited unattended computer access)
Prices in USD. Separate Euro prices in EU.
Free Trial:
Yes

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Splashtop
Year Founded:
2006
Headquarters:
United States
Website:
www.splashtop.com/sos
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Media

Play Video Splashtop SOS Quick Support for Mobile Devices Spashtop SOS On-Demand Support tool
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Product Details

Platforms
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Type of Training
Documentation
Customer Support
Phone Support
Online

Splashtop SOS Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Remote Desktop Software

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Splashtop SOS User Reviews

Write a Review
  • Name: Aaron H.
    Job Title: CEO
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Could be easier to set up, but is fantastic otherwise

    Date: Nov 08 2022

    Summary: I like what the product does, and once you get it set up on the client's device it's all smooth sailing.

    Positive: I do like what it is meant to do. The software is absolutely solid, and once you get it up and running, it's great.

    Negative: I had difficulty getting installed on my devices.

    Read More...
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